[SOLVED] Black screen, fans 100% - Faulty motherboard?

[fabriicio10]

#1 - The motherboard has an issue where the network adapter sometimes does not detect my ethernet connection on startup, and I have to restart the adapter on the device manager multiple times to get it working. This I'm pretty sure is the motherboard's fault.

#2 - Either while playing games or soon after, I hear a USB disconnect sound, the screen turns black and the fans ramp up to 100% (CPU or GPU, haven't pinpointed it yet).
I reseated the GPU, did a clean install of Windows 10, everything is fully updated. Ran a few tests on FurMark to see if I could replicate the crash, and nothing happened.

My computer specs:
CPU - Ryzen 7 3700x
Motherboard - MSI x570 A-Pro
RAM: Kingston 16Gb 3000MHz
GPU - Asus GTX 1060 6Gb OC
PSU - Corsair RM 750i
Everything running on stock clocks.
Should I consider RMA or is this something I can fix on my own?

 

[Ferimer]

#1 - The motherboard has an issue where the network adapter sometimes does not detect my ethernet connection on startup, and I have to restart the adapter on the device manager multiple times to get it working. This I'm pretty sure is the motherboard's fault.

#2 - Either while playing games or soon after, I hear a USB disconnect sound, the screen turns black and the fans ramp up to 100% (CPU or GPU, haven't pinpointed it yet).
I reseated the GPU, did a clean install of Windows 10, everything is fully updated. Ran a few tests on FurMark to see if I could replicate the crash, and nothing happened.

My computer specs:
CPU - Ryzen 7 3700x
Motherboard - MSI x570 A-Pro
RAM: Kingston 16Gb 3000MHz
GPU - Asus GTX 1060 6Gb OC
Everything is running on default clocks.

Should I consider RMA or is this something I can fix on my own?

What is your power supply? are you doing any overclocking?

 

[fabriicio10]

What is your power supply? are you doing any overclocking?

It's a Corsair RM 750i and I'm not doing any overclocking, sorry, I forgot to say this on the main post.

 

[ex_bubblehead]

Is Windows "Fast Start" enabled? If so, disable it and try again. There's plenty of drivers out there that will not work unless cold booted.

 

[fabriicio10]

Is Windows "Fast Start" enabled? If so, disable it and try again. There's plenty of drivers out there that will not work unless cold booted.

I did that right after the clean Windows install, the computer still crashed while playing.

 

[ex_bubblehead]

Everything you've described points directly to software, likely one or more drivers. Extremely doubtful it's a hardware issue.

 

[Ferimer]

I did that right after the clean Windows install, the computer still crashed while playing.

you did enable the X-amp profile for the ram in the Bios? Also how long have you had this build?

 

[fabriicio10]

you did enable the X-amp profile for the ram in the Bios? Also how long have you had this build?

Yes XMP is enabled, and I've had this new build since April 24th 2020, except the GPU which I've had for over a year now

 

[Ferimer]

Yes XMP is enabled, and I've had this new build since April 24th 2020, except the GPU which I've had for over a year now

Did at any point you accidently revert your BIOS version ?

 

[fabriicio10]

Did at any point you accidently revert your BIOS version ?

No, I made sure to flash the BIOS when I first built the PC, it's currently the latest version available

 

[Ferimer]

No, I made sure to flash the BIOS when I first built the PC, it's currently the latest version available

You didnt have to flash it? your MOBO is 3rd gen ready?

 

[fabriicio10]

You didnt have to flash it? your MOBO is 3rd gen ready?

Yeah I read that x570 was ready for 3rd gen Ryzen CPUs out of the box, but I figured it wouldn't hurt to keep it updated.

Anyways, I'm trying to check all of my drivers like ex_bubblehead mentioned to make sure everything is actually working 100% before I do something on the hardware level.

 

[Ferimer]

Yeah I read that x570 was ready for 3rd gen Ryzen CPUs out of the box, but I figured it wouldn't hurt to keep it updated.

Anyways, I'm trying to check all of my drivers like ex_bubblehead mentioned to make sure everything is actually working 100% before I do something on the hardware level.

I would look into going back to the original BIOS Version for your MOBO instead of flashing it.

 

[Ferimer]

Yeah I read that x570 was ready for 3rd gen Ryzen CPUs out of the box, but I figured it wouldn't hurt to keep it updated.

Anyways, I'm trying to check all of my drivers like ex_bubblehead mentioned to make sure everything is actually working 100% before I do something on the hardware level.

By changing the bios version you could have unknowingly messed up some other drivers which is what is creating the problem now.

 

[fabriicio10]

By changing the bios version you could have unknowingly messed up some other drivers which is what is creating the problem now.

You think I should try resetting it to the factory version? I'm not sure if that's possible even.

 

[Ferimer]

You think I should try resetting it to the factory version?

I would. There was no need to flash it as the version of BIOS you would have had was the most up to date one you would have needed