Black screen for 2-3 seconds and recovers normally, causes following issues

[Wolgen]

I'm running on a GTX1070 metabox laptop with hooking up two monitors, laptop screen is turned off. Run on AC power, laptop battery removed.

Recently I've been getting issue where I was just drawing on Photoshop and browsing at the same time, the screen will just turn in black screen for a couple seconds, and then recover to back to normal. But Photoshop will crash, Nvidia Share will always crash and leaving Google Chrom's interface to be really glitchy and require to restart the Chrome. Even scrolling through a PDF file on web causes this too. This happens quite often throughout the day.

Running games like Overwatch, will crash right away at the menu. The GPU temperature was around 45-50 degree when the issue happens.

Things I've tried to do
1) Restart the laptop
2) Uninstall the GPU driver
3) DDU the GPU driver
4) Reduce to one monitor
5) Running with just the laptop's screen
6) Malwarebtyes scan
7) Download Avira and systems scans


I've mailed Metabox but no reply from them since Monday, so I thought if I'd ask to see if anyone have the same issue and solved it. Thank you!

 

[Ralston18]

You really need some error codes or messages to narrow down the possible cause.

Run Event Viewer to start with. Look for errors or warnings just before or at the time of the black screens.

Or open Task Manager, Resource Monitor, and Performance Monitor to determine is some application, process, or service is taking an undue amount of some resource.

As a general guess I would look for some graphics related issue(s).

May be some "perfect storm" with respect to everything you are doing "at the same time". Agree that that should not be a problem per se. But every computer has its limits....

 

[Wolgen]

There wasn't any error code shown when a program crashes, it's just say program is not responding and window couldnt find a solution.

As for Overwatch, most of the time saying, "rendering device has been lost" but at rare cases. "Your rendering device has run out of memory" but when I checked with HWmonitor GPU memory is about 15% used.

 

[Wolgen]

Just checked the Event Viewer

Warning
Event 4101 - Display - System - Last Hour (8)
Event 1 - Kernel-Event Tracing - Microsoft-Windows-Kernel-EventTracing/Admin - Last Hour (1)
Event 263 - Win32k(Win32k) - System - Last Hour (8)

Error
Event 1000 - Application Error - Application - Last Hour (1)

 

[Paul NZ]

If its got a Nvidia GPU the drivers. Theyre buggy as

 

[Wolgen]

Yeah, my laptop's GPU is GTX1070, currently running the latest firmware.

 

[Ralston18]

Try a fresh download and reinstall. "Latest" may have been buggy and was just quietly replaced.

Or roll back to an earlier version to see if that ends the black screens.

In either case be sure to verify that the drivers are truly being downloaded from Nvidia's website. Not some third party location that is trying to appear "Nvidia".

Google the warnings and errors. Look for some concensus amoug the findings regarding what may be happening.

And likewise avoid websites that claim to fix the problem via some download or service. Those sites will pop-up no matter what the circumstances happen to be.