Black screen on any load

[dennis.ziganow]

Hey there. Have recently upgraded my pc to a ryzen 5 1600 with ASRock A320m AM4, Creed Sports Ballistic 8GB ddr4 @2667, GTX770 and a BeQuit 550W PSU. Installed storage is a WDGreen 120 GB M.2 SSDS along with a WDGreen 500GB HDD (3.5) and one I stole from my old laptop.

The HDDs were from my old system as well as GPU and PSU where everything worked fine.

Recently during any load (be it mining, idling etc) my pc goes to black screen while the case has light and fans on. Mouse and keyboard are off. No reactions to anything. Need to switch PSU button for restart.

When plugging in ssd I reinstalled windows and any software (afterburner, drivers etc) and let it update til 1709.

Bios is 3.40 so up to date.

I have 3 case fans but all running on PSU direct (no mainbiard controller).

Memtest no problems.
Eventview only gives me error 41 for unexpected shutdown..

Help me plse

 

[Wayfall]

From what i have read from your post it seems you have a dud board.

 

[dennis.ziganow]

I don't know if it's the board as I never ran into this issue while in bios. The black screen don't occure directly after boot nor regularly. Sometimes it takes days sometimes it's after several hours. Temp values all look good (GPU 60°c on load and cpu 52°c).

It's like windows seems like an issue but I cannot confirm that. How to test the Mainboard?

Edit: I don't know if it will work now. But until now it seems stable.
What I noticed was, that it was an idle-caused problem. While gaming, it didn't happen. Only when I tabbed out. Same with mining. It sometimes stop due to wlan-stick failure and start to idle.

I raised the ram voltage a little bit, reupdated the bios and reinstalled windows updates. And then left the pc. When I came back I saw the black screen again but this time, the pc as a whole was shut down. It was hybernated. A simple Powerpress and it was on again.

I thought it was disabled when on full performance mode. Seems like windows or ram voltage failed to save windows state for hybernate and hung up

 

[dennis.ziganow]

Okay it again started to Black-Screen.... I don't know what to do else. Disabled the 'Power Down' - Option and the 'Gear Down' - Option in BIOS (RAM-Section), turned off 'Turn off Drive', checked my cables..
It still occures randomly. Last time I wrote til today there was nothig. Today there were 3 Black-Screens.

I just bought the stuff and I can't use it. Ist so frustrating!

 

[dennis.ziganow]

MERGED QUESTION
Question from dennis.ziganow : "Asking again... Black screen freeze"

Old thread won't get answered. I'll try again... Please I need help..

Hello. I have a big problem with my build:



CPU: Ryzen 5 1600

RAM: Crucial Ballistix Sport LT 8GB DDR4 2666

MB: ASRock A320m PRO 4

PSU: BeQuiet! 450W

SSD: WD Green 120 M.2

HDD: some old ones

GPU: MSI GTX 770 TwinFrozr



Here is my history:

Before I had an Intel Mainboard with a SandyBridge CPU (idk what it was, as it was a present and just worked for me).

Nothing happened here. Everything fine. GPU, PSU and HDDs where fine.

Then I updated to the upper build (first without the SSD).

I think everything was still fine then. I don't know anymore lol.



Ok here it goes:

I installed the M.2 SSD and made it my Windows 10 boot partition. Of course I unplugged every other HDD while installing.

Then I attached my other HDDs, installed latest AMD Chipset-Drivers, NVidia drivers, Windows Updates etc.

As it is a 120 GB SSD I moved those personal Folders (Downloads, Pictures, etc) to the HDD drive.



Now here is the problem: My PC starts getting black screens out of nowhere.

It is like: Monitor says "No Input". Mouse and Keyboard are off, no response to Power-Button. I have to hard shut down on PSU-IO.

Sometimes its after some hours, sometimes minutes, sometimes a day. But it always comes.

PC is still running all fans and lights on. Event-Manager does not give a hint (it just says: PC powered down unusually, Kernel Error).



What I've tried:

- Some suggested underpowered RAM. but a raise to RAM voltage was no success.

- Tried every Power-Profile with setting everything to never regarding power-off

- Tried everything in Bios (Gear Down disabled, Power Down disabled, Aggressive Power Down SATA Slot Disabled etc.)

- Removed GPU Driver and reinstalled

- Removed AMD Driver and reinstalled

- Revert Windows 10 with unplugged HDDs

- Checked PageFile-Location (Its on C-Drive)

- Checked Install-Folder for Apps and other stuff (Its on C-Drive)

- Reseated the RAM

- Updated the Bios to 4.50



It looks like PC wants to go to sleep and never comes back, but I forbid it to do so. Its even if I move the mouse, the PC goes black.

What I noticed:

- My HDD got a System-Reserved Partition. IDK why Windows made this?

- My PC NEVER do this when in BIOS



What I gonna do is: Reinstall Windows on SSD and keep those folder on C-Drive even though thats NOT a solution for me.

If that wont work I take out the M.2-SSD and reinstall on HDD and try it then.



But why should the SSD do such things?

If it was Mainboard, would it behave like this or just go dark all the way?

If it was RAM, would it even boot up?



As I said, PSU and HDDs worked well on the earlier build...



Please help me, I'm trying do get this done about 2 weeks now and I'm getting desperated....