Question Black screen on laptop

Jul 12, 2019
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Hi.
I have a Acer Swift 3 and recently it started giving me some strange problems.
When I boot the computer it just gives me black screen. I cannot even see the splash screen,the BIOS or anything else. Luckily I have dual boot (W10 preinstalled & Ubuntu) and Ubuntu is working but the screen is very dim even at full brightness. Initially I thought it could be a hardware problem but I find strange that Ubuntu is working (even if I have to attach an external display to the laptop) but I cannot access to the BIOS ,the laptop dual boot menu or Windows since the display is pitch black and the external monitor gives me no signal.
 

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