Hi all. I am having a problem and could use some assistance. I will try my best to describe it as clear as possible.
I bought a complete computer yesterday and freshly installed Windows 10 on it.
The first time it is turned on, the screen is in low resolution (800x600) and Windows tells me it will try to find a display driver but nothing happens.
Then I start Windows Update, and it starts to download the updates.
While it downloads said updates, I am able to use the computer normally (if not for the low resolution).
After the Windows Update updates finish the downloads it starts to install the updates.
When installing the Video Card Driver (downloaded through WIndows Update), the screen goes black permanently.
I tried to wait almost an hour until finally hard restart, but then the screen gets black the moment the OS starts (After the little dots moving in circle that Windows has).
PC Specs:
CPU: AMD Ryzen 5 2600
MOBO: A320M AM4 DDR4
RAM: Team Group T-Force Vulcan 8GB (1X8) 2400MHz DDR4
GPU: Radeon RX 570
ST: HD Toshiba 1TB Sata III 3.5" 7200RPM
PSU: AeroCool KCAS 600W Bronze Full Range 80 Plus
The video card is connected to the monitor through a DVI cable.
Anyone has suggestions about how to fix this problem? Any help is appreciated.
I bought a complete computer yesterday and freshly installed Windows 10 on it.
The first time it is turned on, the screen is in low resolution (800x600) and Windows tells me it will try to find a display driver but nothing happens.
Then I start Windows Update, and it starts to download the updates.
While it downloads said updates, I am able to use the computer normally (if not for the low resolution).
After the Windows Update updates finish the downloads it starts to install the updates.
When installing the Video Card Driver (downloaded through WIndows Update), the screen goes black permanently.
I tried to wait almost an hour until finally hard restart, but then the screen gets black the moment the OS starts (After the little dots moving in circle that Windows has).
PC Specs:
CPU: AMD Ryzen 5 2600
MOBO: A320M AM4 DDR4
RAM: Team Group T-Force Vulcan 8GB (1X8) 2400MHz DDR4
GPU: Radeon RX 570
ST: HD Toshiba 1TB Sata III 3.5" 7200RPM
PSU: AeroCool KCAS 600W Bronze Full Range 80 Plus
The video card is connected to the monitor through a DVI cable.
Anyone has suggestions about how to fix this problem? Any help is appreciated.