Black Screen on Startup

daslamminsalmon

Commendable
Dec 31, 2017
9
0
1,520
I've been replacing the components of my PC over the last month and finally put in a new mobo, CPU, and memory in a couple days ago. Because of the change, I needed a new copy of Windows as it was now not activated. I wiped my drives (one SSD for the OS and one HDD for everything else) and installed Windows 10 Home, but now I always get a black screen on startup after the motherboard splash screen. This black screen persists for about a minute before I'm taken to the login screen. From there, I can go about as normal. I have tried reinstalling Windows, my graphics card drivers, and updating the motherboard. Checking Event Viewer, there's always at least one error stating "nvlddmkm" has crashed and that the installation is corrupt or missing, followed by a warning that the driver has recovered. The part that confuses me is before I wiped everything (but had already installed the new components), this problem wasn't happening. Everything was working fine and startup was as fast as usual (about 20 seconds or so). I haven't had it happen any other time, but I haven't pushed my PC much because I've been trying to figure this out.

Also discovered this occurs when waking from sleep. Same behavior and error.

Any ideas would be appreciated!

CPU: AMD Ryzen 5 1600
GPU: Gigabyte 1080 8GB Windforce OC Edition
Motherboard: MSI Tomahawk B350
Memory: Crucial 8GB 2400Mhz
 
Solution
Ended up using DDU to uninstall the current Nvidia driver and went back to the 387.92 release. I tried all of the other 388.xx drivers and this was the most recent that didn't give me any issues. No more driver errors in Event Viewer and no more black screens.

Thanks for being reliable, Nvidia.
Not sure that this would solve it, but it's worth trying: it looks as if your PC would try to boot using the integrated GPU, and only when Windows starts it starts using the Nvidia GPU. While the Ryzen 1600 does not have any integrated GPU, the AM4 socket supports it, so that might be it.
Try this: get into the BIOS (DEL at startup), and once in the BIOS, go to SETTINGS>ADVANCED>INTEGRATED GRAPHICS CONFIGURATION>PRIMARY VIDEO ADAPTER, and select [PEG]. If it's already selected, than i don't know what the problem might be... If [IGD] was selected, it might solve it. Hope this helps! :)
 


There's nothing to change for the integrated graphics configuration menu unfortunately. Thanks for the suggestion.
 
Ended up using DDU to uninstall the current Nvidia driver and went back to the 387.92 release. I tried all of the other 388.xx drivers and this was the most recent that didn't give me any issues. No more driver errors in Event Viewer and no more black screens.

Thanks for being reliable, Nvidia.
 
Solution