Hello Everyone,
i have an HP Pavillion dv7 with windows7. It is less then 3 months old.
Problem- Yesterday the screen went black while i was watching a video, but the sound kept going. so i restarted the computer, and the screen works until you get to the login screen it goes black again.
SO i called customer service at hp, and we worked on it for an hour.
We tryed multiple things, including system restore.
THe one thing that seems to work is when i go to the device manager, uninstall the display adapters, and restsart in normal mode, then i go and reinstall the ATI device thing in the recovery manager, but everytime after i reinstall the ATI display device thing, it ends up going black a little while later again.
Is the ATI display device broken or something? is there any way to fix this on my own? or should i just go to best buy and hope they dont destroy my computer.. lol
i have an HP Pavillion dv7 with windows7. It is less then 3 months old.
Problem- Yesterday the screen went black while i was watching a video, but the sound kept going. so i restarted the computer, and the screen works until you get to the login screen it goes black again.
SO i called customer service at hp, and we worked on it for an hour.
We tryed multiple things, including system restore.
THe one thing that seems to work is when i go to the device manager, uninstall the display adapters, and restsart in normal mode, then i go and reinstall the ATI device thing in the recovery manager, but everytime after i reinstall the ATI display device thing, it ends up going black a little while later again.
Is the ATI display device broken or something? is there any way to fix this on my own? or should i just go to best buy and hope they dont destroy my computer.. lol