Black Screen Shutdown; No Crashdump

chinchymcchilla

Distinguished
Oct 22, 2011
65
0
18,630
Hello all,

I am having an extremely strange shutdown issue.

Starting this evening, after a random amount of time but usually about 30-ish minutes, my machine's screen goes black (both monitors are no longer receiving video), and then 10 seconds later sound cuts out and the machine stops. HOWEVER, the fan is still spinning and CPU is still working.

I let it sit this way for a while, and it eventually gives one beep, ala POST, but nothing happens. I let it sit this way for about 30 minutes before turning the machine off.

When I restart it, there is no crashdump or any indication of what caused the error.

This is obviously pretty bad and will make normal use impossible, and I don't even know where to start since there's no crashdump (at least according to BlueScreenView).

I have windows 10 installed, and it just started this evening when I tried to install an update, though I don't know if that's connected. Please let me know if anyone has any ideas.