Hi everyone,
my specs are:
-ASRock 970 Extreme4 AMD970
-AMD FX-6300 3.5GHz
-AMD Radeon R9 380 4GB (Software 18.8.1)
-2x Crucial Ballistix Sport 4GB DDR3-1600
-500Watt CoolerMaster B500
Only while gaming i randomly get black screens. Keyboard and mouse also loose power and the sound stops. Case fan, CPU fan and GPU fan keep running. If i shutdown and restart everything is back normal. This only happens while gaming (e.g. CIV5, CS:GO) but not while browsing, watching videos etc.
Having read several threads about similar issues i already tried to narrow it down by using memtest, FurMark and IntelBurn Test, but they work perfectly fine both alone and simoultaniously. Monitoring CPU and GPU temps with MSI Afterburner i would rule out high temp as they are both around 50°C when the black screen occurs (GPU temp while using FurMark was up to 80° without any problem).
I have the problem for about a year now. Since then i have updated my graphic cards driver several times but it didnt help. Everything worked fine when i built the PC in the first place. When the problem started i also noted that i did not occur while playing LoL, but i haven't played that for a while so i cant say if this is still true.
They only other issue i have with the PC is that Windows keeps freezing for a couple seconds every once and a while, but i don't know if this might be related in any way.
As i said i read several threads about similar issues and i thought it might be a defective PSU, but i'm not quite sure as the problem does not appear when using IntelBurn Test and FurMark.
Any help is greatly appreciated.
my specs are:
-ASRock 970 Extreme4 AMD970
-AMD FX-6300 3.5GHz
-AMD Radeon R9 380 4GB (Software 18.8.1)
-2x Crucial Ballistix Sport 4GB DDR3-1600
-500Watt CoolerMaster B500
Only while gaming i randomly get black screens. Keyboard and mouse also loose power and the sound stops. Case fan, CPU fan and GPU fan keep running. If i shutdown and restart everything is back normal. This only happens while gaming (e.g. CIV5, CS:GO) but not while browsing, watching videos etc.
Having read several threads about similar issues i already tried to narrow it down by using memtest, FurMark and IntelBurn Test, but they work perfectly fine both alone and simoultaniously. Monitoring CPU and GPU temps with MSI Afterburner i would rule out high temp as they are both around 50°C when the black screen occurs (GPU temp while using FurMark was up to 80° without any problem).
I have the problem for about a year now. Since then i have updated my graphic cards driver several times but it didnt help. Everything worked fine when i built the PC in the first place. When the problem started i also noted that i did not occur while playing LoL, but i haven't played that for a while so i cant say if this is still true.
They only other issue i have with the PC is that Windows keeps freezing for a couple seconds every once and a while, but i don't know if this might be related in any way.
As i said i read several threads about similar issues and i thought it might be a defective PSU, but i'm not quite sure as the problem does not appear when using IntelBurn Test and FurMark.
Any help is greatly appreciated.