[SOLVED] Black screen w/mouse after Pro Upgrade

watrhous

Distinguished
Nov 27, 2013
330
2
18,815
Black screen with mouse after windows logo.
Then the machine restarts.
I have used bootrec.exe in the repair cmd console to repair the boot record.
I have used the built in Repair Windows Start Up.
I have tried to use a restore date (none available).

I can not get past the black screen.
I upgraded from Windows 7 Home Basic to Windows 7 Pro. While the upgrade from HB to Pro restarted my machine it failed to get past the black screen.
 
Solution


I went to System and clicked the Upgrade link and entered the Pro key to upgrade.
I have removed all USB devices.
I ran the system repair and it shows that a software patch is preventing the start up. That, i assume, is the upgrade BAH!

watrhous

Distinguished
Nov 27, 2013
330
2
18,815


I went to System and clicked the Upgrade link and entered the Pro key to upgrade.
I have removed all USB devices.
I ran the system repair and it shows that a software patch is preventing the start up. That, i assume, is the upgrade BAH!
 
Solution