Question Black Screen when I'm gaming ?

[Industryyy]

Hello guys. As per the title, my issue is that since few days ago, when I'm gaming after few minutes (sometimes It doesn't happen) I get a black screen on my two monitors and they shutdown instantly.

I can still hear the sound on my Windows 10, but I can't turn my monitors back on so I have to restart the PC to resolve this.

• I have monitored my temps on the GPU & CPU and everything seems to be fine.
• I've tried to make a fresh driver install,
• remove the dust in my computer,
• putting new thermal paste,
• plugging in again my GPU.

If you can help me guys I would be happy to fix that.

Config :

GPU: RTX 3070
CPU: R5 5600X
PSU: Corsair 850W
RAM: Corsair RGB 32GB

Thx in advance.

 

[Fix_that_Glitch]

Hello guys. As per the title, my issue is that since few days ago, when I'm gaming after few minutes (sometimes It doesn't happen) I get a black screen on my two monitors and they shutdown instantly.

I can still hear the sound on my Windows 10, but I can't turn my monitors back on so I have to restart the PC to resolve this.

• I have monitored my temps on the GPU & CPU and everything seems to be fine.
• I've tried to make a fresh driver install,
• remove the dust in my computer,
• putting new thermal paste,
• plugging in again my GPU.

If you can help me guys I would be happy to fix that.

Config :

GPU: RTX 3070
CPU: R5 5600X
PSU: Corsair 850W
RAM: Corsair RGB 32GB

Thx in advance.

What motherboard? Does it black screen when not gaming like when watching you tube or just browsing?

 

[Industryyy]

What motherboard? Does it black screen when not gaming like when watching you tube or just browsing?

Aorus B550 Elite V2, ain't got no black screen If i'm not playing, it's only when I use to play on a game after few minutes but sometime like I said it doesn't crash directly but only after one hour, it's depend...
I tried to refresh GPU driver with the key combination once my monitors was black but nothing works.

Do you think It could be my W10 who's crashing?

 

[JCarax]

Hello guys. As per the title, my issue is that since few days ago, when I'm gaming after few minutes (sometimes It doesn't happen) I get a black screen on my two monitors and they shutdown instantly.

I can still hear the sound on my Windows 10, but I can't turn my monitors back on so I have to restart the PC to resolve this.

• I have monitored my temps on the GPU & CPU and everything seems to be fine.
• I've tried to make a fresh driver install,
• remove the dust in my computer,
• putting new thermal paste,
• plugging in again my GPU.

If you can help me guys I would be happy to fix that.

Config :

GPU: RTX 3070
CPU: R5 5600X
PSU: Corsair 850W
RAM: Corsair RGB 32GB

Thx in advance.

I have the same issue.
Superficial tests can't detect it. Maybe have to do more in depth tests.
Yesterday I changed the PCIE cable, and connected my monitor through the hdmi port instead of DVI(which I always have). So far so good. I read in a thread that someone fixed a similar issue by changing the PCIE cables. Seems to have worked for me to but I have to test more. I also lowered the OC settings on my gpu. Both of these(changing the PCIE cable and lowering OC) seems to have lowered my overall temperatures a bit(liquid cooler, cpu and gpu by a few degrees). Not sure how it is all connected.

Prior to doing all this, I clean installed windows and reinstalled all my drivers and my PC ran fine(without chaning anything else) for a few days and then all of a sudden black screen returned. So I also wouldn't rule out a windows process/driver/incompability issue.

 

[Industryyy]

Aorus B550 Elite V2, ain't got no black screen If i'm not playing, it's only when I use to play on a game after few minutes but sometime like I said it doesn't crash directly but only after one hour, it's depend...
I tried to refresh driver with the key combination once my monitors was black but nothing works.

I have the same issue.
Superficial tests can't detect it. Maybe have to do more in depth tests.
Yesterday I changed the PCIE cable, and connected my monitor through the hdmi port instead of DVI(which I always have). So far so good. I read in a thread that someone fixed a similar issue by changing the PCIE cables. Seems to have worked for me to but I have to test more. I also lowered the OC settings on my gpu. Both of these(changing the PCIE cable and lowering OC) seems to have lowered my overall temperatures a bit(liquid cooler, cpu and gpu by a few degrees). Not sure how it is all connected.

Prior to doing all this, I clean installed windows and reinstalled all my drivers and my PC ran fine(without chaning anything else) for a few days and then all of a sudden black screen returned. So I also wouldn't rule out a windows process/driver/incompability issue.

It's weird cause I had nothing back days it appears from nowhere...
My temps in general are pretty fine to be honest, and about the incompability issue, I mean I had
this computer now since two years why It would be now a issue ?
I tried to upgrade driver and doin' a clean install with Display Driver Uninstall, I think I'll go make a fresh install of W10 before changing PCIE cables if this persisting in the upcoming days.

Thanks for the help

 

[JCarax]

It's weird cause I had nothing back days it appears from nowhere...
My temps in general are pretty fine to be honest, and about the incompability issue, I mean I had
this computer now since two years why It would be now a issue ?
I tried to upgrade driver and doin' a clean install with Display Driver Uninstall, I think I'll go make a fresh install of W10 before changing PCIE cables if this persisting in the upcoming days.

Thanks for the help

Yeah same here. I haven't changed any parts or installed a new OS or a driver when this started happening. 6-7 months ago I bought a new SSD and made a clean install of windows and it was working fine up until last couple of weeks. So no significant hardware or software changes. My temps are also fine, but recently I realized my gpu was heating a bit more expected on heavy use(I'd see 74-75 on heavy load but recently I saw it was around 80 degrees celcius), but then I'm not sure if it is the stress that's causing the black screen because it happened a couple of times when the PC was idling, and then a few times I couldn't get an image on my monitor after I tried to boot. I'm not sure if excessive heat on the GPU can be explained by a faulty PCIE cable, maybe it could be but then it could be other stuff as well.

I forgot to mention I also connected my monitor to the PC through displayport instead of DVI(which I'm not sure if a faulty dvi port can cause problems).

 

[Industryyy]

Yeah same here. I haven't changed any parts or installed a new OS or a driver when this started happening. 6-7 months ago I bought a new SSD and made a clean install of windows and it was working fine up until last couple of weeks. So no significant hardware or software changes. My temps are also fine, but recently I realized my gpu was heating a bit more expected on heavy use(I'd see 74-75 on heavy load but recently I saw it was around 80 degrees celcius), but then I'm not sure if it is the stress that's causing the black screen because it happened a couple of times when the PC was idling, and then a few times I couldn't get an image on my monitor after I tried to boot. I'm not sure if excessive heat on the GPU can be explained by a faulty PCIE cable, maybe it could be but then it could be other stuff as well.

I forgot to mention I also connected my monitor to the PC through displayport instead of DVI(which I'm not sure if a faulty dvi port can cause problems).

80 degrees are not that worse, not the best but it's fine I think to be honest.
My RTX 3070 always turned on this kind of temp and never had issues until thoses last days, so I don't think it's the cause.

Maybe to be honest I don't know If It can be the PCIE cable, kinda hard to find out the real raison.

Today was a exploit, for the first time ain't got any black screens while was playing 3 - 4 hours on Seven Days that it is a intensif cpu game.

So cross fingers it will be stay like that.

 

[Xonxt]

I have a similar problem.
Check your "Event Viewer" in Windows, at the time when you get the black screen. Do you have any of the following errors:

Display driver nvlddmkm stopped responding and has successfully recovered

or

Faulting application name: dwm.exe
Faulting module name: dwmcore.dll

?

If yes, it's apparently a known problem with the "Desktop Window Manager" and I couldn't find a solution for that yet.