Black Screen when playing games only.

Flaster47

Commendable
May 10, 2016
14
0
1,510
I just build my own PC, and reinstalled the windows 10. I installed the newest F22a motherboard update for my G4560 processor, because its 7th gen. I also installed all the important motherboard drivers, like LAN, Chipset INF, Audio.

My specs are

Pentium G4560
R7 370 Strix 4GB DDR5
8gb DDR4 2400 RAM
2TB 7200RPM SATA Black

Not sure about monitors model, but its Dell 24inch, bought it like 2 months ago.

Also let me mention this, I tested all of the parts on my brothers PC, and they all seem to work, he can game on them and everything, only thing I didnt check is PSU, its some cheap 400w PSU, which might be the problem, not sure, but I also hooked my graphics card with second PSU to make sure I have enough power but still, same thing happend, I can youtube, watch movies clips everything, but when I try to play games, I press login, then play and as soon as I enter, my screen becomes black, but I can hear the sounds on my headphones, if that means anything.

I just want clear answer of what it could be, please dont ask me to install programs and send reports etc, I just want some type of hint or something to help me out with this problem, I also checked the windows event log, and at the same time it crashed there was actually couple of errors etc, I will list some here, from different places.


Fault bucket , type 0
Event Name: RADAR_PRE_LEAK_WOW64
Response: Not available
Cab Id: 0

Problem signature:
P1: Wow.exe
P2: 2.4.3.8606
P3: 10.0.10586.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Users\MonaLifta\AppData\Local\Temp\RDRF770.tmp\empty.txt
C:\Users\MonaLifta\AppData\Local\Temp\WERF781.tmp.WERInternalMetadata.xml

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: f1a3eb6d-747a-11e7-9e01-1c1b0d49a4a4
Report Status: 96
Hashed bucket:


Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 141
P2: ffffe000e0d3e010
P3: fffff80070bff7f8
P4: 0
P5: 1574
P6: 10_0_10586
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
C:\Windows\LiveKernelReports\WATCHDOG\WD-20170729-1828.dmp
C:\Users\MonaLifta\AppData\Local\Temp\WER-923062-0.sysdata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_141_8292bc9b08e5ec4f5892cd536316512375f8cbc_00000000_150e1e03

Analysis symbol:
Rechecking for solution: 0
Report Id: f642b01d-747a-11e7-9e01-1c1b0d49a4a4
Report Status: 4
Hashed bucket:

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: RtkNGUI64.exe
P2: 1.0.519.0
P3: 569ca805
P4: MMDevApi.dll
P5: 10.0.10586.0
P6: 5632d61e
P7: c0000005
P8: 000000000001ae04
P9:
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_RtkNGUI64.exe_b0e225cfd99643fa6a095ce132cd85a199abc_b6e92d7a_14f0ac7e

Analysis symbol:
Rechecking for solution: 0
Report Id: 0faca708-67cc-4496-bb6d-19c9f1f20b20
Report Status: 96
Hashed bucket:


Fault bucket , type 0
Event Name: StoreAgentScanForUpdatesFailure0
Response: Not available
Cab Id: 0

Problem signature:
P1: WSAutoUpdate
P2: 80070422
P3: 10586
P4: 494
P5: Windows.Desktop
P6:
P7:
P8:
P9:
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_WSAutoUpdate_ec1a676bbd3ab7857d7689da75914a8ef122b5_00000000_0fc6af05

Analysis symbol:
Rechecking for solution: 0
Report Id: a7d1c388-7478-11e7-9e00-1c1b0d49a4a4
Report Status: 96
Hashed bucket:



Fault bucket , type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0

Problem signature:
P1: 141
P2: ffffe000e0d3e010
P3: fffff80070bff7f8
P4: 0
P5: 1574
P6: 10_0_10586
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
C:\Windows\LiveKernelReports\WATCHDOG\WD-20170729-1828.dmp
C:\Users\MonaLifta\AppData\Local\Temp\WER-923062-0.sysdata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_8292bc9b08e5ec4f5892cd536316512375f8cbc_00000000_cab_0b761eaf

Analysis symbol:
Rechecking for solution: 0
Report Id: f642b01d-747a-11e7-9e01-1c1b0d49a4a4
Report Status: 2048
Hashed bucket:



Now I will list some critical ones, from Administrative Events, at the same time at around 6.28 PM when the screen became black.

--------

Warning:

Display driver amdkmdap stopped responding and has successfully recovered.

--------

Critical instantly after that :


The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.








I really am not sure what this could be, either PSU or something else, the thing is, before you say reinstal drivers bla bla, its been done 100 times, new windows new everything, I tested every single thing from my PC on my brothers PC and vice versa, everything worked, but when I put my GPU on my PC, it doesnt work, could it be the power supply not giving enough power to motherboard for everything, ? Or idk, but I can game if I dont use my GPU, if I use integrated it doesnt crash, but its not GPU's fault either because it works perfectly on my brothers PC. What the actual fuck is this?

Waiting for some type of help....





 
Solution
Warning:

Display driver amdkmdap stopped responding and has successfully recovered.
It related to the GPU or temp, or PSU. Because you did test the r7 370 in bro PC, so I will say your PSU may have problem to power the GPU. You may try your bro PSU in your PC with the 370 first. And you will know your PSU can or can not handle the r7 370.

Also one error, RADAR_PRE_LEAK_WOW64, related to RAM leaked.
Warning:

Display driver amdkmdap stopped responding and has successfully recovered.
It related to the GPU or temp, or PSU. Because you did test the r7 370 in bro PC, so I will say your PSU may have problem to power the GPU. You may try your bro PSU in your PC with the 370 first. And you will know your PSU can or can not handle the r7 370.

Also one error, RADAR_PRE_LEAK_WOW64, related to RAM leaked.
 
Solution