Question Black screen when starting computer, monitor does work

Joshua667

Commendable
Jan 11, 2017
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0
1,510
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Hello!

I am having this probleem for about 4 months now (I slowly stopped needing my PC so I didn't bother looking into it), but now I want to know what the problem is.
When I turn on my PC, it turns on just as normal. But the thing is, I get a black screen. No mouse cursor, no nothing. When I had this problem a few months ago, I would just press the 'reset' button that was on the PC, and after pressing it a few times it would just function like normal. But that doesn't work anymore.
I haven't changed anything in/on the PC. I was thinking this has got something to do with the graphics card, but I am not sure.



PS: If I have placed this in the wrong category; sorry!
 

Metal Messiah.

Commendable
Mar 28, 2019
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Kindly provide PC specs.

-1. "Complete" system specs should ALWAYS be accompanied with any driver, hardware, or performance question. Do not post DXDiag reports as they contain a TON of useless information. Posting a DxDiag in place of a System Spec List tends to ward off potential members others from helping you.

Please supply the following system details/information:

(Complete System Specs)
-CPU make and model# (clock speed/voltage, type of cooler, and "Core" temperature @ idle and load)
-Motherboard make & model# (include Bios version if graphics card is not recognized or you are having stability issues)
-RAM (amount, clock speed, model#/link of kit, configuration)
-Graphics card(s) make and model# (clock speed, voltage if modified, Driver version and GPU temp both @ idle and load)
-Power supply make,model#, "AND" age (note if using 110V or 220V A/C input)
-HDD/SSD configuration (ie: Raid setup/ back up/ OS drive/etc..)
-Case/Chasis make,model# (fan make, model#, and configuration if having thermal issues)
-Operating System (If using Windows note Framework and service pack version)
-Monitor make, model#, and resolution (If model# is unknown list resolution and refresh rate)

*If the unit is a "laptop" or "All-in-one" system you must note the make and model# of the unit. Be sure you are ALWAYS using the OEM/manufacturer's Driver updates for the unit.

*If "Crashing":
-Note the nature of the "crash" in detail, as there are several definitions for the word "crash".

*If "performance" related issue:
-Note the "exact" point in which the performance reduction occurred (ie: After Windows update, After Bios update, After Driver update, After thermal system shutdown, After Hardware change/upgrade etc...)

*For diagnostic purposes please disable the following:
-Any/all Antivirus/ Anti-malware software
-Any/all OSD monitoring software
-ALL overclocks outside of factory spec
.
 
Last edited:

Joshua667

Commendable
Jan 11, 2017
17
0
1,510
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Didn't think specs would matter per sé? Because it has been 4 months since even starting up the PC so I kinda forgot the specs. If I remember correctly, these are some of my specs, the rest I just don't know because I can't use my PC:
AMD Radeon HD 7800 series
AMD Phenom II x4 965 3.41 ghz
8gb RAM
 

Metal Messiah.

Commendable
Mar 28, 2019
1,944
399
1,790
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Didn't think specs would matter per sé?
They do matter to some extent. Because without knowing what system you are rocking, it's hard to troubleshoot any issue, at least for me. I can only speak for myself though. Anyways, never mind all this, but which PSU are you using ? How old is your Video card ?

Can you check the GPU on some system ? Most likely there is some issue with your hardware. Btw, use this tool, SPECCY to gather some info of your PC. You can also save and upload snapshots.

https://www.ccleaner.com/speccy
 

Joshua667

Commendable
Jan 11, 2017
17
0
1,510
0
I think my graphics card is about 2 years old or so. The PSU that I use is a coolermaster but I have no clue which one.
 

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