Recently the screen for my laptop went out and I did not find it to be worth it to get it fixed so I want to try to sell it for parts. I hooked it up to a monitor and did the Windows reset option to "Remove files and clean the drive" to remove all of my personal files and make them harder to recover.
When it was done, I tried to load up windows to make sure it was working and all I got was a black screen with a movable cursor. I researched this issue and it appears that this is common issue when newly installing windows 10. I've tried a few things to try to fix it and none have worked up to this point. Honestly I would prefer not to spend any more trying to figure it out and would just like to get rid of it as soon as possible.
My main concern is to make sure all of my files are off of the drive. Since this appears to be an installation problem, am I correct in assuming the drive has been correctly cleaned and that it just had a problem with the installation? I just want to be sure of this before getting rid of it. I know I can open it up and take the hard drive out to check it but I would rather only do that as a last resort. Any answers/opinions are appreciated. Thanks.
When it was done, I tried to load up windows to make sure it was working and all I got was a black screen with a movable cursor. I researched this issue and it appears that this is common issue when newly installing windows 10. I've tried a few things to try to fix it and none have worked up to this point. Honestly I would prefer not to spend any more trying to figure it out and would just like to get rid of it as soon as possible.
My main concern is to make sure all of my files are off of the drive. Since this appears to be an installation problem, am I correct in assuming the drive has been correctly cleaned and that it just had a problem with the installation? I just want to be sure of this before getting rid of it. I know I can open it up and take the hard drive out to check it but I would rather only do that as a last resort. Any answers/opinions are appreciated. Thanks.