N NumbyNuts Commendable Oct 13, 2016 2 0 1,510 Oct 13, 2016 #1 I recently factory reset my laptop, and reinstalled windows 10. After it installed, my laptop restarted itself, but now it only shows a black screen with a HP symbol. I do not know computer terminology, so basic words help.
I recently factory reset my laptop, and reinstalled windows 10. After it installed, my laptop restarted itself, but now it only shows a black screen with a HP symbol. I do not know computer terminology, so basic words help.
Solution viveknayyar007 Oct 14, 2016 Hello NumbyNuts You may want to try hard resetting the laptop. To do so: > Power off the laptop. > Disconnect it from the power supply. > Pull out its battery. > Press and hold down the Power button for 45-60 seconds. > Release the Power button. > Put the battery back in and try booting the laptop this time. Hope this helps. Good Luck!!
Hello NumbyNuts You may want to try hard resetting the laptop. To do so: > Power off the laptop. > Disconnect it from the power supply. > Pull out its battery. > Press and hold down the Power button for 45-60 seconds. > Release the Power button. > Put the battery back in and try booting the laptop this time. Hope this helps. Good Luck!!
viveknayyar007 Splendid Apr 25, 2013 3,372 36 28,640 Oct 14, 2016 Solution #2 Hello NumbyNuts You may want to try hard resetting the laptop. To do so: > Power off the laptop. > Disconnect it from the power supply. > Pull out its battery. > Press and hold down the Power button for 45-60 seconds. > Release the Power button. > Put the battery back in and try booting the laptop this time. Hope this helps. Good Luck!! Upvote 0 Downvote Solution
Hello NumbyNuts You may want to try hard resetting the laptop. To do so: > Power off the laptop. > Disconnect it from the power supply. > Pull out its battery. > Press and hold down the Power button for 45-60 seconds. > Release the Power button. > Put the battery back in and try booting the laptop this time. Hope this helps. Good Luck!!