Hello all,
Having the most major issue I've had with my laptop, and returning to work in several days -- so all help appreciated.
My battery is a bit old, and windows does not correctly read the remaining %. It stays at 97%, and thus (with no warning) the computer powers off when the battery is depleted. I was working without AC power today, apparently a bit too long, b/c the computer powered off instantly. I also suspect it may have been a thermal shutdown (b/c upon restarting, it powered off instantly - so I let it cool).
In any case, when I now go to start the machine, I get the familiar list of startup options (Safe, Normal, etc.). If I choose 'normal,' the Windows progress bar appears, then I get the windows logo, and finally the teal splash screen. Then it goes black, and I have just a cursor. It stays there forever.
I read a few other threads, but none of the fixes worked. A few of the threads were above my level of technical expertise. However, I learned the following: alt+ctrl+del does not function, but 5xshift for sticky keys does.
I am running Vista Home Premium 64-bit on an HP HDX-16. I have a recovery DVD (and the data on a partition), but I do not want to do recovery and lose work data not yet backed up. I tried to do system restore, which I accessed through the 'esc' startup menu on the boot page, but it says that there are no system restore points! Not sure how that can be
Any help greatly greatly appreciated. Standing by to provide more info as needed.
Having the most major issue I've had with my laptop, and returning to work in several days -- so all help appreciated.
My battery is a bit old, and windows does not correctly read the remaining %. It stays at 97%, and thus (with no warning) the computer powers off when the battery is depleted. I was working without AC power today, apparently a bit too long, b/c the computer powered off instantly. I also suspect it may have been a thermal shutdown (b/c upon restarting, it powered off instantly - so I let it cool).
In any case, when I now go to start the machine, I get the familiar list of startup options (Safe, Normal, etc.). If I choose 'normal,' the Windows progress bar appears, then I get the windows logo, and finally the teal splash screen. Then it goes black, and I have just a cursor. It stays there forever.
I read a few other threads, but none of the fixes worked. A few of the threads were above my level of technical expertise. However, I learned the following: alt+ctrl+del does not function, but 5xshift for sticky keys does.
I am running Vista Home Premium 64-bit on an HP HDX-16. I have a recovery DVD (and the data on a partition), but I do not want to do recovery and lose work data not yet backed up. I tried to do system restore, which I accessed through the 'esc' startup menu on the boot page, but it says that there are no system restore points! Not sure how that can be
Any help greatly greatly appreciated. Standing by to provide more info as needed.