Blackberry priv os

[karimsardouk]

Hi, i have blackberry priv android phone and i have been looking for a program that i could use to resoftware my phone because it is lagging a lot and crashing sometimes , but i was not able to find any program for blackberry android that can software it, and the main program called Blackberry link it just signs the pictures and all the data on it as in a backup
i'd like to know how can i software my phone on my pc any specific programs ? that can find the latest software for blackberry priv ? thanks

 

[hang-the-9]

Your phone does not have a factory reset option?

 

[Phillip Corcoran]

Go here: https://help.blackberry.com/en/priv/current/help/backup.html