[SOLVED] Blackscreen when in game - Manually Restart - AMD GPU driver gone after restart (RX 580)

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May 21, 2021
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Hi, i just downloaded my new game F1 2018.

I had GPU issue when playing it, after few minutes in game, i got black screen followed by no signal by my monitor, my PC still running in the background, i still can hear my friend talking on Whatsapp call but i can't see any graphic output, after i force restarted my PC with the button on the case, the AMD graphic driver was gone, but the file still there on my SSD - last hope i got was restarting normally via alt-f4, and the driver was back. (i'm sure it was not my monitor or the cable fault because they were brand new and no thermal issue, 74C under full load)

I was suspected it was the game fault not compatible with AMD latest driver (v21.4.1), but after i open something, the screen freezed and it was repeated, my monitor suddenly showing no signal, blah blah blah, force restart again. (This happened once)

Any help? i would appreciate that very much. Thanks.

System Specs:
  • OS: Windows 10 x64 Version 10.0.19042 Build 19042
  • CPU: AMD Ryzen 3 3100 4 Core 8 Threads CPU @stock speed
  • Motherboard: AM4 AsRock A320m HDV-R4.0
  • BIOS: American Megatrends Inc. P3.70, 13/11/2019
  • GPU: Powercolor RX 580 4GB @stock speed (Connected via Display Port)
  • RAM: Viper Gaming Patriot 2x8GB DDR4 @3200mhz
  • PSU: Digital Alliance 600W 80+ Bronze
  • Storage: 1x 512GB SSD, 1x 500GB HDD, 1x 3TB HDD
  • Monitor: Armageddon Pixxel+ 24" 144hz
 
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May 21, 2021
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Honestly, what you are describing is an under-powered PSU, that is failing when put under a heavy load (like when gaming). I would replace with a quality make/model.
I'd say the generic 240w PSU(meager 20a 12v rail) masquerading as a 600w PSU(an actual good 600w unit would have a 12v rating of ~50a) complete with a fake 80 plus rating(not on clearresults list of certified units) is likely the problem.
But i own this PSU like 2 years ago, i got no power issue until yesterday, i played AC:Valhalla, Cyberpunk, etc without any power issue, this problem came after i download the F1 2018 and update latest GPU driver, maybe rolling back GPU driver is a good idea? because I'm a little short of cash right now to replace PSU.
 
Noone has ever had issues until they did. It's not like you PSU will hold a sign " I have issues ". You were pushing your luck with it until one day it wasn't enough. The PSU may not be your problem but it definitely IS a problem. You need to buy a quality build PSU with proper protections and wattage rating.

Where did you get the game from?
 

bignastyid

Titan
Moderator
But i own this PSU like 2 years ago, i got no power issue until yesterday, i played AC:Valhalla, Cyberpunk, etc without any power issue, this problem came after i download the F1 2018 and update latest GPU driver, maybe rolling back GPU driver is a good idea? because I'm a little short of cash right now to replace PSU.
That PSU is a bad day waiting to happen, and there's a good chance when your luck runs out and it does finally die it won't die alone and will end up costing alot more than a decent PSU would have from the start. It is possible it's not a power issue, but the elephant in the room should be addressed first.
 
May 21, 2021
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Noone has ever had issues until they did. It's not like you PSU will hold a sign " I have issues ". You were pushing your luck with it until one day it wasn't enough. The PSU may not be your problem but it definitely IS a problem. You need to buy a quality build PSU with proper protections and wattage rating.

Where did you get the game from?
It was a pirated game i got from trusted site, well think i need save my cash for brand new PSU, thanks for your answer.

That PSU is a bad day waiting to happen, and there's a good chance when your luck runs out and it does finally die it won't die alone and will end up costing alot more than a decent PSU would have from the start. It is possible it's not a power issue, but the elephant in the room should be addressed first.
Yeah, i think i will save my luck for other occasion before i running out of it, thanks for your answer, appreciate that.

Maybe admin can change this thread into answered question? or should i? i'm kinda new to this site.
 
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