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Archived from groups: alt.games.everquest (More info?)

Well, tht was just a pipe dream I had while reading about the all
servers are up excecpt ... all servers are down message! If Blizzard
owned them ... they just might be up! I also note that they promised to
update use EVERY HOUR and they have failed to do so over the last 3.5
hours!

--
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1
Spammers please contact me at renegade@veldy.net.
 
Archived from groups: alt.games.everquest (More info?)

On 17 Dec 2004 22:28:54 GMT, "Thomas T. Veldhouse" <veldy71@yahoo.com>
wrote:

>Well, tht was just a pipe dream I had while reading about the all
>servers are up excecpt ... all servers are down message! If Blizzard
>owned them ... they just might be up! I also note that they promised to
>update use EVERY HOUR and they have failed to do so over the last 3.5
>hours!

Nevermind that there was an update posted in the forums at 1:30 PST
and another one at 2:40 PST. Okay, 1:10, but let's not nitpick over 10
minutes.

It's not like Blizzard never had lengthy downtimes during the WoW beta
and in the first week of launch, and it's certainly not unlikely to
think it won't happen again. Yeah, Blizzard's a better company than
SOE, IMO, but get your head out of their ass, eh?

--
Dark Tyger

Sympathy for the retailer:
http://www.actsofgord.com/index.html
"Door's to your left" -Gord
(I have no association with this site. Just thought it was funny as hell)

Protect free speech: http://stopfcc.com/
 
Archived from groups: alt.games.everquest (More info?)

Dark Tyger wrote:

> It's not like Blizzard never had lengthy downtimes during the WoW beta
> and in the first week of launch, and it's certainly not unlikely to
> think it won't happen again. Yeah, Blizzard's a better company than
> SOE, IMO, but get your head out of their ass, eh?
>

Like when AT&T's datacenter in Virginia was hit by a tornado? :-o

(They hosted the WoW beta servers, in addition to games like SWG)

I think it was down for 4-5 days?
 
Archived from groups: alt.games.everquest (More info?)

"Dark Tyger" <darktiger@somewhere.net> wrote in message
news:tro6s09eb66hgpe0cpcc365f5atf3av5va@4ax.com...
> On 17 Dec 2004 22:28:54 GMT, "Thomas T. Veldhouse" <veldy71@yahoo.com>
> wrote:
>
>>Well, tht was just a pipe dream I had while reading about the all
>>servers are up excecpt ... all servers are down message! If Blizzard
>>owned them ... they just might be up! I also note that they promised to
>>update use EVERY HOUR and they have failed to do so over the last 3.5
>>hours!
>
> Nevermind that there was an update posted in the forums at 1:30 PST
> and another one at 2:40 PST. Okay, 1:10, but let's not nitpick over 10
> minutes.
>
> It's not like Blizzard never had lengthy downtimes during the WoW beta
> and in the first week of launch, and it's certainly not unlikely to
> think it won't happen again. Yeah, Blizzard's a better company than
> SOE, IMO, but get your head out of their ass, eh?
>
> --
> Dark Tyger
Yep but that 1:30 was the last update and that was 4 hours ago.
 
Archived from groups: alt.games.everquest (More info?)

On Fri, 17 Dec 2004 18:10:27 -0500, ritchie <invalid@invalid.invalid>
wrote:

>Dark Tyger wrote:
>
>> It's not like Blizzard never had lengthy downtimes during the WoW beta
>> and in the first week of launch, and it's certainly not unlikely to
>> think it won't happen again. Yeah, Blizzard's a better company than
>> SOE, IMO, but get your head out of their ass, eh?
>>
>
>Like when AT&T's datacenter in Virginia was hit by a tornado? :-o
>
>(They hosted the WoW beta servers, in addition to games like SWG)
>
>I think it was down for 4-5 days?

Well, that was beyond their control. But I can think of several times
during beta, especially open, where the servers were pretty much
unavailable for an entire day or more at a time. There were times even
during closed beta where they were crashing regularly and lagged to
hell when they were up. Yes, it was beta and all, but it just goes to
show that they're not perfect, either.

--
Dark Tyger

Sympathy for the retailer:
http://www.actsofgord.com/index.html
"Door's to your left" -Gord
(I have no association with this site. Just thought it was funny as hell)

Protect free speech: http://stopfcc.com/
 
Archived from groups: alt.games.everquest (More info?)

On Fri, 17 Dec 2004 19:44:35 -0500, "Fleebag of Toxx"
<ospam@adelphia.net> wrote:

>> Nevermind that there was an update posted in the forums at 1:30 PST
>> and another one at 2:40 PST. Okay, 1:10, but let's not nitpick over 10
>> minutes.
<snip>
>Yep but that 1:30 was the last update and that was 4 hours ago.

Uh...did you read that? An update at 1:30, then one at 2:40. Since my
post, there has been an update at 3:31, 3:34 (by different devs), and
4:32.

Here's the thread on the official forums:

http://eqiiforums.station.sony.com/eq2/board/message?board.id=news_announcements&message.id=37

--
Dark Tyger

Sympathy for the retailer:
http://www.actsofgord.com/index.html
"Door's to your left" -Gord
(I have no association with this site. Just thought it was funny as hell)

Protect free speech: http://stopfcc.com/
 
Archived from groups: alt.games.everquest (More info?)

Dark Tyger <darktiger@somewhere.net> wrote:
>
> Here's the thread on the official forums:
>
> http://eqiiforums.station.sony.com/eq2/board/message?board.id=news_announcements&message.id=37
>

They posted after the login screen. So, if it said THERE that they
would update every hour than I expect to see an update every hour THERE.
Simple language and I expect simple follow-through.

--
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1
Spammers please contact me at renegade@veldy.net.
 
Archived from groups: alt.games.everquest (More info?)

On 18 Dec 2004 00:55:17 GMT, "Thomas T. Veldhouse" <veldy71@yahoo.com>
wrote:

>They posted after the login screen. So, if it said THERE that they
>would update every hour than I expect to see an update every hour THERE.
>Simple language and I expect simple follow-through.

*eyeroll* Sure, you make assumptions and they're wrong. The forums are
where they do the most communicating with players. Besides, the
updates haven't been any more than basically "We're still working on
it, sorry, not ETA yet, thanks for your patience". Why do you need
that every hour, anyway?

The only real exception was a post that as an apology, any debt
characters had on them (trade or adventure xp) before today's patch
will be cleared.

--
Dark Tyger

Sympathy for the retailer:
http://www.actsofgord.com/index.html
"Door's to your left" -Gord
(I have no association with this site. Just thought it was funny as hell)

Protect free speech: http://stopfcc.com/
 
Archived from groups: alt.games.everquest (More info?)

"Thomas T. Veldhouse" <veldy71@yahoo.com> wrote in message
news:41c37ff5$0$19894$8046368a@newsreader.iphouse.net...
> Dark Tyger <darktiger@somewhere.net> wrote:
>>
>> Here's the thread on the official forums:
>>
>> http://eqiiforums.station.sony.com/eq2/board/message?board.id=news_announcements&message.id=37
>>
>
> They posted after the login screen. So, if it said THERE that they
> would update every hour than I expect to see an update every hour THERE.
> Simple language and I expect simple follow-through.


Gee man sounds like you think your paying their salaries... Oh I guess maybe
you are.
 
Archived from groups: alt.games.everquest (More info?)

Dark Tyger <darktiger@somewhere.net> wrote:
>>Yep but that 1:30 was the last update and that was 4 hours ago.
>
> Uh...did you read that? An update at 1:30, then one at 2:40. Since my
> post, there has been an update at 3:31, 3:34 (by different devs), and
> 4:32.
>

BTW ... the last update, according to the login screen "Update Notes",
reads (note it says 13:00PM):

Update Notes: December 17, 2004 12/17/2004 13:00 pm

All US servers and Innovation are currently down. Our development team
and operations groups are working to restore these servers to their save
for the 7AM PST update this morning. An ETA on their uptime currently
unavailable. However, we will be updating you with progress hourly and
will deliver a more firm ETA as soon as we can. We will have the servers
up as soon as possible and bring each server online as it is ready.

Thank you.

The EverQuest II Team


A bunch of flippin' IT amateurs! Plain and simple.

--
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1
Spammers please contact me at renegade@veldy.net.
 
Archived from groups: alt.games.everquest (More info?)

Dark Tyger <darktiger@somewhere.net> wrote:
>
> Here's the thread on the official forums:
>
> http://eqiiforums.station.sony.com/eq2/board/message?board.id=news_announcements&message.id=37
>

For those who actually read text in USENET and expect unbroken links
[less than 80 characters in length or formatted],
http://tinyurl.com/6vdzq

--
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1
Spammers please contact me at renegade@veldy.net.
 
Archived from groups: alt.games.everquest (More info?)

>
>Well, that was beyond their control. But I can think of several times
>during beta, especially open, where the servers were pretty much
>unavailable for an entire day or more at a time. There were times even
>during closed beta where they were crashing regularly and lagged to
>hell when they were up. Yes, it was beta and all, but it just goes to
>show that they're not perfect, either.

FFS- listen to yourselves - complaining that a *BETA* is not as stable
as a production environment.

Your feeble mitigation of "Yes, is was beta and all, but..." is just
that, "feeble". You mean on a beta - unavailable a "whole day"!! FFS -
you need a serious reality check.

If you are going to hold such things against blizzard on a *BETA* for
crying out loud - you need a damn good slap. Read the agreement you
entered into on enrolling on the *BETA* and STFU. If you not happy to
accept such things you should stay away from Beta.

Just MNSHO
Cheers

P.S. I am not a WOW fan - never played it - so cant comment. I cant
even be sure of the agreement I am lambasting you for agreeing to -
but even without reading, I bet it says to expect some instability.
 
Archived from groups: alt.games.everquest (More info?)

Dark Tyger <darktiger@somewhere.net> wrote:
>
> I'm not going out of my way to do anything. I don't need to go out of
> my way to counter completely assinine statements.
>

I guess I don't need to address this. You simply use a condescending
attitude to attempt to justify your position. So, my piece is said, and
I will leave it at that.

> Incidentally, I like WoW better, too. The only reason I play EQ2 is my
> girlfriend has an account and an All Access Pass, so she's let me
> hijack 2 of her character slots when she's not playing. I'll be buying
> WoW myself when we have the money. I just don't suffer the idiotic
> delusion most people do that liking one game means having to hate and
> bash the other for every little mistake. It's not like Blizzard's
> track record is flawless...
>

I don't know. If you look back at all my previous posts, you will see
newbie posts and you will see positive posts for both games. Sometimes
for one game and sometimes for the other. I took some clear positions
against a couple of things that Everquest II implemented in their game,
but they are honest opinions and posted as such. Others stated and
advised otherwise and for the most part, their opions were accepted and
not attacked.

However, as for you, I have not more use for you. I saw once that a
troll called many people in a newsgroup an apologist. I hate to stoop
to that level myself, but at least I am only going to call one person an
apologist, because it seems to fit, and that person is YOU.

Now, have a nice day ... playing Wow on your Girlfriends account as
apparently she can afford it and you can't.

--
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1
Spammers please contact me at renegade@veldy.net.
 
Archived from groups: alt.games.everquest (More info?)

On 18 Dec 2004 02:47:59 GMT, "Thomas T. Veldhouse" <veldy71@yahoo.com>
wrote:

>My words do speak for themselve

And they say you're a whiner, a troll, and a complete smeghead.

--
Dark Tyger

Sympathy for the retailer:
http://www.actsofgord.com/index.html
"Door's to your left" -Gord
(I have no association with this site. Just thought it was funny as hell)

Protect free speech: http://stopfcc.com/
 
Archived from groups: alt.games.everquest (More info?)

Dark Tyger <darktiger@somewhere.net> wrote:
>
> No, it was -NOT- said that updates would be posted in the patcher.
> Just that updates would be given. -WHERE- was never mentioned. You
> assumed they meant in the patcher window. Clearly you assumed wrong,
> even if it seemed logical.
>

Do you know the difference between an implication and an inference?

So ... why post that information there?

--
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1
Spammers please contact me at renegade@veldy.net.
 
Archived from groups: alt.games.everquest (More info?)

Dark Tyger <darktiger@somewhere.net> wrote:
>
> No, it's an assumption. Good god, get over yourself.
>
> I'm rather amused at how you've suddenly gone from "they said it" to
> "they implied it". Don't trip while you're back pedalling there,
> Tommy.
>

They did SAY it. You said that they implied that it would only be in
the forums. So, I am indicating that the implication is in the words
they wrote and that the updates will follow exactly where they wrote the
words.

--
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1
Spammers please contact me at renegade@veldy.net.
 
Archived from groups: alt.games.everquest (More info?)

In article <41c3804d$0$19894$8046368a@newsreader.iphouse.net>, Thomas T.
Veldhouse wrote:
> Update Notes: December 17, 2004 12/17/2004 13:00 pm
>
> All US servers and Innovation are currently down. Our development team and
> operations groups are working to restore these servers to their save for
> the 7AM PST update this morning. An ETA on their uptime currently
> unavailable. However, we will be updating you with progress hourly and
> will deliver a more firm ETA as soon as we can. We will have the servers
> up as soon as possible and bring each server online as it is ready.
>
> Thank you.
>
> The EverQuest II Team
>
>
> A bunch of flippin' IT amateurs! Plain and simple.

It doesn't sound like an IT problem. An IT problem would usually at most
require a small subset of the servers to be restored. A problem that
requires *all* of them to be restored is more likely to be a problem with
the development people (and the QA people), not the IT people.

--
--Tim Smith
 
Archived from groups: alt.games.everquest (More info?)

Tim Smith wrote:

> A problem that requires *all* of them to be restored is
> more likely to be a problem with the development people
> (and the QA people), not the IT people.

Uh, development and QA are generally within the IT
division. In fact I've never seen them organized elsewhere...
 
Archived from groups: alt.games.everquest (More info?)

Tim Smith <reply_in_group@mouse-potato.com> wrote:
>
> It doesn't sound like an IT problem. An IT problem would usually at most
> require a small subset of the servers to be restored. A problem that
> requires *all* of them to be restored is more likely to be a problem with
> the development people (and the QA people), not the IT people.
>

IT includes development and QA. However, when I indicate that IT is the
cause, I do not indicate that all of IT is the cause, just that things
were not tested well and that untested and buggy software was indeed
deployed to ALL of the servers. However, this is a IT deficiency in
general.

--
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1
Spammers please contact me at renegade@veldy.net.
 
Archived from groups: alt.games.everquest (More info?)

Wolfie wrote:
> Tim Smith wrote:
>
>
>>A problem that requires *all* of them to be restored is
>>more likely to be a problem with the development people
>>(and the QA people), not the IT people.
>
>
> Uh, development and QA are generally within the IT
> division. In fact I've never seen them organized elsewhere...
>
>
>

Then you've never worked at a software development company as I have
where IT is simply a support service enabling people to get their work
done. Not to minimize their importance or expertise in their field.

--
Get Thunderbird - Reclaim Your Inbox
http://www.mozilla.org/products/thunderbird/

Get Firefox! - The Browser You Can Trust
http://www.mozilla.org/products/firefox/
 
Archived from groups: alt.games.everquest (More info?)

Thomas T. Veldhouse wrote:
> Tim Smith <reply_in_group@mouse-potato.com> wrote:
>
>>It doesn't sound like an IT problem. An IT problem would usually at most
>>require a small subset of the servers to be restored. A problem that
>>requires *all* of them to be restored is more likely to be a problem with
>>the development people (and the QA people), not the IT people.
>>
>
>
> IT includes development and QA. However, when I indicate that IT is the
> cause, I do not indicate that all of IT is the cause, just that things
> were not tested well and that untested and buggy software was indeed
> deployed to ALL of the servers. However, this is a IT deficiency in
> general.
>

Oh, so you are privvy to the organizational structure at SOE? Somehow I
doubt that. I also doubt that a game development division falls under
the auspices of IT. I would think it most likely that IT and development
are somewhat separate organizations in any MMO company. I will agree
with you that Test always falls within the realm of the development
group however. Have you ever worked in software development Thomas?
Nothing personal but to anyone who has it is obvious you've reached
beyond your own experience in making such an incorrect assumption about
the organization of a software development house.

--
Get Thunderbird - Reclaim Your Inbox
http://www.mozilla.org/products/thunderbird/

Get Firefox! - The Browser You Can Trust
http://www.mozilla.org/products/firefox/
 
Archived from groups: alt.games.everquest (More info?)

In article <NVNwd.157152$Oc.115137@tornado.tampabay.rr.com>, Wolfie wrote:
>> A problem that requires *all* of them to be restored is more likely to be
>> a problem with the development people (and the QA people), not the IT
>> people.
>
> Uh, development and QA are generally within the IT division. In fact I've
> never seen them organized elsewhere...

Odd...I've never seen development and QA within IT. The IT departments in
all the places I've seen have basically run the servers, managed the
network, managed the phones, configured desktop machines, and stuff like
that.

All the places I've seen, though, have been computer companies, either
making software or hardware (or both). I could see at a non-computer
company having IT handle any internal application development that is
needed.

--
--Tim Smith
 
Archived from groups: alt.games.everquest (More info?)

Wolfie wrote:
> Tim Smith wrote:
>
>
>>A problem that requires *all* of them to be restored is
>>more likely to be a problem with the development people
>>(and the QA people), not the IT people.
>
>
> Uh, development and QA are generally within the IT
> division. In fact I've never seen them organized elsewhere...
>
>
>
In our company, where QA and Development are a minor role, they are part
of IT. In the software development company my friend works at, QA,
Development, and IT are all seperate departments. IT is solely
responsible for keeping the computer infastruture running so that the QA
and Dev people (and all the rest) can work.
 
Archived from groups: alt.games.everquest (More info?)

On 18 Dec 2004 04:42:50 GMT, Thomas T. Veldhouse wrote:

>Did you register? If so, you are ticking away your free month. I guess
>that is part of what makes it a little tougher to take. I don't
>anticipate them giving out "credits" to people for downtime. When I say
>credits, I am not speaking of money, but of time. So, down a day,
>credit a day.

http://eqiiforums.station.sony.com/eq2/board/message?board.id=news_announcements&message.id=46

"While we continue to work on the issues that have kept the EverQuest II
servers unavailable today, we wanted to let you know that in addition to the
experience and tradeskill debt wipes that were announced earlier, we will
also be offering free time to help make up for the time you're unable to
play. Exact details regarding time extensions will be available once we get
past our current problems.

This is a 24/7 effort on behalf of everyone involved. We will not rest until
all of EverQuest II is back up and running. We again apologize for the
inconvenience this has caused, and thank you all very much for your
understanding.

- The EverQuest II Team"
--
Henrik Dissing
Vork - Dwarf Warrior on Highkeep
Member of Highkeep Ring

(e-mail: hendis AT post DOT tele DOT dk)
 
Archived from groups: alt.games.everquest (More info?)

Henrik Dissing <sorry@drowned.in.spam.invalid> wrote:
> On 18 Dec 2004 04:42:50 GMT, Thomas T. Veldhouse wrote:
>
> http://eqiiforums.station.sony.com/eq2/board/message?board.id=news_announcements&message.id=46
>
> "While we continue to work on the issues that have kept the EverQuest II
> servers unavailable today, we wanted to let you know that in addition to the
> experience and tradeskill debt wipes that were announced earlier, we will
> also be offering free time to help make up for the time you're unable to
> play. Exact details regarding time extensions will be available once we get
> past our current problems.
>
> This is a 24/7 effort on behalf of everyone involved. We will not rest until
> all of EverQuest II is back up and running. We again apologize for the
> inconvenience this has caused, and thank you all very much for your
> understanding.
>
> - The EverQuest II Team"

I do appreciate that. I will have to go take a look to what has lead up
to that.

--
Thomas T. Veldhouse
Key Fingerprint: 2DB9 813F F510 82C2 E1AE 34D0 D69D 1EDC D5EC AED1
Spammers please contact me at renegade@veldy.net.
 
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