Question Blue/Black screen after installing graphics card

Oct 28, 2019
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Hi,

I bought a cheap AMD Radeon R7 on ebay, to make an older HP 3500 pro run Zwift more easily and have HDMI & DP output. However, everything works fine until I try to install the graphics driver. I tried it on both Windows 7 and Windows 10 and even on Linux (Manjaro). As soon as I install the appropriate driver, I end up with a blue screen on Windows (black screen on Linux). With the basic drivers only everything seems to work fine.

I don't know the pc's motherboard, it is HP branded with a locked bios menu (just able to change boot order here). CPU is a Core i5-3470. I have 8gb DDR-3 RAM installed and a 450 watt power supply.
I am not sure, but I think it has only PCIe 2.0 instead of PCIe 3.0, which the card requires - could this cause the trouble?

Next weekend I may be able to test the card on a Foxconn A67ML-K 3.0 AM3 board with an AMD Phenom II X4 955. Until then, I try to collect all tips and tricks.
 
Oct 28, 2019
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Model is Sapphire Radeon R7 260X.

It looks not like one, but I am not a hardware specialist, so I cannot be sure.
But it was listed with 1GB RAM listed on Ebay, whereas all I found was about 2GB Models, so maybe...however, HDMI output of the card withour installing drivers is working?
 
Oct 28, 2019
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does the gpu have a 6/8 pcie power socket? did your psu have that?
It's an 6 pcie power socket and the psu has that. The psu has 450 watts and that normally should.be enough, however, it's an older one and I don't know how efficient it is.
 
Oct 28, 2019
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It's a 'Real Power Eco 420' from ultron AG, Germany.
So I guess I was wrong and it has only 420 watts instead of 450 watts.
May this cause the issue?
Unfortunately, I don't have anoter psu for testing right now.
 
Oct 28, 2019
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I've tested it with a brand new Corsair VS550 PSU with 550 watts, which is a bit of an overkill, however I'm still getting blue screens after installing the driver, so I think it's not the PSU.
 
Oct 28, 2019
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I don't know, where can I check this?

But even if it's crap, it should definitely be enought to operate an HP 3500 pro with a Sapphire Radeon R7, I think?
 

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