Blue Icicle is not being recognized

[Zyko paradox]

i recently bought an AT2020 xlr Studio microphone and a Blue Icicle xlr to usb converter and havent had a problem until today, when i went to record a commentary my computer was not recognizing the blue icicle and i cant figure out why, i updated my drivers and looked online and havent been able to come up with a solution.

 

[popatim]

If its not being recognized in another usb port that you know works then its time to return it and get another one. Most elevetronics, in my experience, will either die in the first month or last years. Looks like you found a defective one.