Blue screen after sleep mode

[kodiac12]

I have been getting blue screens every once in awhile after installing my new corsair cx500 v2 power supply. Now I wouldn't say that is definitely the problem but something is wrong here and did not have the problems before. I found location for crash dump files, but I can't open .dmp files apparently. Also is it possible a wireless adapter driver could cause this? after a restart it wont connect to internet unless I unplug and replug the usb adapter. Just a guess and by the way I have no problems running games or computer during the day.

Any help appreciated and I'll stay tuned in on this thread, thanks.

 

[aicom]

If you can upload your minidumps (C:\Windows\Minidump) somewhere, I can take a look and analyze them in WinDbg to see if there's some apparent cause.

 

[kodiac12]

Ok will do, downloading windows debugging tools so i can open .dmp. I will post what I find soon.

 

[aicom]

WinDbg definitely not an intuitive tool to use, especially if it's your first time. If you run into trouble, I can take a look for you.

First, load up the crash dump.

you'll need to add Microsoft's symbol server in your symbol path by running this:
.sympath SRV*C:\localsymbols*http://msdl.microsoft.com/download/symbols

then reload symbols:
.reload

finally run analyze for a quick analysis (generally does an ok job):
!analyze -v

 

[kodiac12]

For some reason I can no longer open the .dmp files because windows has not a clue what program to use to view it. Windows debug won't install correctly either. Can you pm one of your emails so I can send these to you? thanks

as for your above reply... I don't know what that means, sorry.
also that microsoft DL link is not working http://msdl.microsoft.com/download/symbols

 

[blazorthon]

I think that the recommended commands are command line. You could open cmd.exe from the start menu's run/search tool and then type in or copy/paste those commands as recommended into the cmd window.

 

[kodiac12]

I think that the recommended commands are command line. You could open cmd.exe from the start menu's run/search tool and then type in or copy/paste those commands as recommended into the cmd window.

not sure what commands you are referring to?

 

[aicom]

Those commands (.reload, !analyze, etc) are WinDbg commands. You execute those in the debugger prompt window.

 

[kodiac12]

Those commands (.reload, !analyze, etc) are WinDbg commands. You execute those in the debugger prompt window.

Like I said.. I don't have debug, it wont install.. I tried running those they are all unrecognized..

 

[aicom]

Just upload the dmp files for me to look at.

 

[kodiac12]

Just upload the dmp files for me to look at.

How? I can send through email. New to this site. thanks

 

[aicom]

If you've got a Dropbox or SkyDrive account, you can upload it there and post a public link here.

 

[kodiac12]

If you've got a Dropbox or SkyDrive account, you can upload it there and post a public link here.

ill give it a try

 

[aicom]

Upload a zip of your C:\Windows\minidump folder. The C:\Windows\MEMORY.DMP file is generally huge and would take ages to upload and download.

 

[kodiac12]

https://skydrive.live.com/redir?resid=B96E350806F1EF4C!124&authkey=!AHXS7mK4_tc8NBs

Thanks much appreciated

 

[aicom]

Both of those crashes are caused by xnacc.sys which is the driver for the Xbox 360 controller.

 

[aicom]

Updating your Xbox 360 controller software will probably solve this issue.

Here's the link for Windows 7 64-bit: http://download.microsoft.com/download/6/9/4/69446ACF-E625-4CCF-8F56-58B589934CD3/Xbox360_64Eng.exe

 

[kodiac12]

Best answer selected by kodiac12.

 

[kodiac12]

Updating your Xbox 360 controller software will probably solve this issue.

Here's the link for Windows 7 64-bit: http://download.microsoft.com/download/6/9/4/69446ACF-E625-4CCF-8F56-58B589934CD3/Xbox360_64Eng.exe

Your the man, thanks alot!