Blue screen and black screen on startup, what do i do?

[olleenajs]

Sorry about this long message...

Hello! My sisters PC (couple years old) has always been working fine. It's an HP computer with Windows 10. Yesterday she used it in the morning, and she was going to start it up later in the evening and use it. But when she started it up, there was a blue screen for a couple of seconds, and then the screen went black. I think she didn't touch it for about 10-30 minutes, then she turned it off using the power button and tried to turn it back on, and the same thing happened. This time my dad tried to get in the BIOS (maybe he did it before turning it off on the previous blue screen) and he got into the BIOS but he didn't know what he was doing there so he backed out. And then nobody touched the PC for a while and the screen was just black and the fans in the computer were doing these strong "WHOOOSH" sounds every like 10 seconds for a while and then stopped (but still running). Then all of a sudden (maybe was after another reboot) there was a windows screen and it said it was doing an automatic recovery or something, but then the screen went black and we just let it sit there for a couple of hours until my sis was going to bed, and she turned it off. And today when she tried starting it there was just a black screen and the power button light wasn't even on even though the PC was running. Anyone know what to do? Thanks if you read all this

 

[combinebasic]

Hi you encounter a very complex problem of your computer, actually you encountered BSOD (Blue Screen of Death) This problem cause either both the hardware and software problem. But first lets concentrate on hardware. Maybe your computer experience overheating on processor, GPU, or problem of RAM. One cause of the problem is dust buildup. And also on the part of the software maybe there is a damage of the operating system, wrong compatibility of the software installed, or any drivers wrong versions, even a games or even virus penetrated in your windows. Due to this fact, if your not experience person of the computer repair, you don't need to try to fix the problem. Like accessing the BIOS system. This will add it up the problem. What I see this time, your Windows operating system was damage. I recommend to bring your computer in the nearest service center who is expert of this computer problem. See you next time.