Blue screen annoying as hell

Alexis92

Reputable
Feb 16, 2014
324
0
4,790
1
i got 2 bsods today and one in less than 5 minutes... i was playing csgo alt tabbed to check some shit watch some videos till i respawn then when i return to csgo its just a black screen then i restarted my computer waited for it then launch csgo after that i had another blue screen which says cdd.dll and i get one that says system service exception i think....

i just got banned for 7 days because of this any tips how to fix this? do i have to spend money?
 

fudgecakes99

Admirable
Mar 17, 2014
1,766
0
6,160
144
Have you done any maintenance on your pc lately? If you say had two ram sticks and didn't put them back in the right configuration skipping a slot in between, it can cause a host of issues.
 

Alexis92

Reputable
Feb 16, 2014
324
0
4,790
1

ah thank you very much i did not realize my ram was skipping a slot i did not know that you can't do that, thanks i'll fix it soon and do i have to download anything when i fix the ram? or do something that takes awhile or all i have to do is relocate the ram stick?
 

Alexis92

Reputable
Feb 16, 2014
324
0
4,790
1

i still get the system service excetion and hte cdd.dll bsod :s
 

Alexis92

Reputable
Feb 16, 2014
324
0
4,790
1

i found the cdd.dll file i searched for it and it was in C:/Windows/System32 Folder... not in CSGO
 

Alexis92

Reputable
Feb 16, 2014
324
0
4,790
1

not really recent, i think it started happening when i got this weird virus (like a year ago) that started infecting all my files so i had to do a lot of scans and had to install some anti malware stuff the virus came from a usb.
 

fudgecakes99

Admirable
Mar 17, 2014
1,766
0
6,160
144
Alright then try running superantispyware, but download it to a usb from a different computer, then run your pc in safemode, with no internet access. Plug in the usb download the program to a deep clean. Hope everything starts working properly or what o.s. is this 7 or 10. If you have 7 just upgrade to 10 i'd say.
 

Alexis92

Reputable
Feb 16, 2014
324
0
4,790
1

its 7, i also get win32k.sys blue screen very annoying it Mostly happens when i play cs go (when i tab out)
 

fudgecakes99

Admirable
Mar 17, 2014
1,766
0
6,160
144
if its 7 you should have a free upgrade to 10 i think that'd be the best course of action because doing a backup from a year ago doesn't sound ideal, at least with 10 you get to keep your data.
 

Ghost Hacks

Reputable
Aug 21, 2015
46
0
4,540
3
That virus clearly has damaged critical Windows system files. Either reinstall or do a repair of Windows 7 with a Windows 7 DVD or upgrade to Windows 10.
 
What is your windows build number?
if you run windows 7 RTM with current GPU drivers you will get bugchecks in
CDD.dll and win32k.sys

run winver.exe /r
and report the version number and build number.
If you have windows 7, you have to install windows 7 SP1 +updates.
Otherwise, put your memory dump on a server and post a link.

Note: you want windows 7 sp1 build 7601
build 7600 will bugcheck because of various bugs in the windows code that current versions of graphics drivers no longer work around.
 

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