Blue Screen Crashes

aubrey08

Distinguished
Jan 19, 2012
274
0
18,790
On the blue screen i see Kernell 32dll the screen advances really fast this is the third time in a week. Windows says failing hard drive.

Heres some info i have no clue if it can help BCCode: 7a
BCP1: FFFFF6FC500527B8
BCP2: FFFFFFFFC000000E
BCP3: 00000001389BA880
BCP4: FFFFF8A00A4F7BE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 
Solution


Install Diskeeper 12 and goto setting>system then click on advance aplly check on Boot time defegment and CHKDSK utility, it might solve your problem if you face same problem then get full backup of your HDD and buy a new one.

mrt3

Reputable
Dec 27, 2014
593
0
5,160


Install Diskeeper 12 and goto setting>system then click on advance aplly check on Boot time defegment and CHKDSK utility, it might solve your problem if you face same problem then get full backup of your HDD and buy a new one.
 
Solution
bugcheck 0x7a KERNEL_DATA_INPAGE_ERROR
sub error code = 0xC000000E= A device which does not exist was specified.

a inpage error means windows attempted to read data from storage to memory and could not because of a error
and the error was "the device does not exist"

I would check the data cables for the drive and make sure they are connected, maybe move the cable to another port or SATA chip (move to the primary sata chip port connector), you might also enable sata hotswap on the sata port if your BIOS has that feature. That way if a device disconnects it will be able to reconnect.

If you have a older SSD drive, sometimes they get behind on their firmware clean up routines, in that case, just boot to BIOS and leave the drive connected powered for a few hours. After about 5 minutes it will start to run its garbage collection and may "un clog" the device. (Older SSD might have bad firmware that needs to be updated)