blue screen error

Amlanrt

Honorable
Jun 14, 2015
8
0
10,510
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 00000004
BCP2: 00000258
BCP3: 85019798
BCP4: 82F6DB24
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\061415-10218-01.dmp
C:\Users\THE NINE REALMS\AppData\Local\Temp\WER-26176-0.sysdata.xml

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can anybody suggest me what the problem is? .........is it a hardware or software error? .....
 

Amlanrt

Honorable
Jun 14, 2015
8
0
10,510
no i didnt do anything to my pc. It happened all of a sudden.Sometimes when i try to open some my folders like movies or songs, there is always a problem of the folder not responding . Can this be a threat ?
 

Thineswar

Reputable
Apr 6, 2015
880
0
5,360


i don't know, it might be
try running an antivirus scan during safe mode
also, try scanning with these : malwarebytes, spybot, hitman pro