Question Blue Screen Error

[Simon_Ha090]

Hello there;

A couple of months back I bought a G531-GT laptop; windows 10 home original installed; after one week it gave me a blue screen which indicated that I should roll back to the previous version. to make a long story short after installing two other versions of windows I was prompted with different blue screen errors; if I could guess every 2 months...Is it normal? (cause some of the fellas are posturing that this is common between gaming laptops)

even in the boot-up process it gave me WatchDog error and even today I prompted with another WatchDog error ....this is really frustrating because I did not even render or did any heavy-duty task on the system and it crashed like this.

below is the link to the lasted which I got today. it would be great if anyone could help with the error.

Regards;

Simon

https://drive.google.com/file/d/1TPNzF3trExfjQCX7Lc1iozTUXJb8mqCk/view?usp=sharing

 

[RyzenNoob]

Not joking, but you should pass this to the manufacturer of the laptop, with the laptop model you've given us, comes up as ASUS, since it is still under warranty. They do give out excellent tech support

But failing that, you should at least try some of these tips to see what is causing the problem
https://www.techjunkie.com/dpc-watchdog-violation/

That picture btw, doesn't download

 

[Simon_Ha090]

thanks for the response; that was the dump file link not the image;...unfortunately I'm in a place which I have access to ASUS directly. I'm really worried about these issues. one dude at Microsoft told me it was a network issues ......to be clear, I'm really suspicious about my mouse Dongle; it lagged a little bit and the windows crashed
here another link if this solves the issue


https://1drv.ms/u/s!AoA0rMOk25_WiGD14DjjzOtKK84U

 

[RyzenNoob]

Does the problem occur with the mouse dongle in?

 

[Simon_Ha090]

Does the problem occur with the mouse dongle in?

no. because the last watchdog happened when I plugged in 2 external hard drive and wanted to eject the dongle and this happened.