Question Blue Screen Help

[Sohom]

Hi, So need a little advice; i was browsing the web when all of a sudden the screen went black with keyboard and mouse lights off and then rebooted itself;
So when i checked event viewer there was a Kernel Power Error.
So then i downloaded bluescreenview,and there was a dmp file just few seconds earlier;

030925-6062-01.dmp 09-03-2025 04:03:21 PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 ffff8087`11b8fa80 00000000`00000002 fffff803`96c9b1db 00000000`00000002 ntoskrnl.exe ntoskrnl.exe+4b7ce0 x64 ntoskrnl.exe+4b7ce0 C:\Windows\Minidump\030925-6062-01.dmp 12 15 26100 2,532,685 09-03-2025 04:03:39

kernel error:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 09-03-2025 04:03:37
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-3NU5HK7
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>10</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2025-03-08T22:33:37.4522468Z" />
<EventRecordID>2573</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-3NU5HK7</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">80</Data>
<Data Name="BugcheckParameter1">0xffff808711b8fa80</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0xfffff80396c9b1db</Data>
<Data Name="BugcheckParameter4">0x2</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
<Data Name="LidReliability">false</Data>
<Data Name="InputSuppressionState">0</Data>
<Data Name="PowerButtonSuppressionState">0</Data>
<Data Name="LidState">3</Data>
<Data Name="WHEABootErrorCount">0</Data>
</EventData>
</Event>
Gskill ddr4 3200 mts

PC Specs
Motherboard: Asus EXB760M (new just a few days ago)
CPU: i5-12400F
GPU: RX 6800XT
PSU: Corsair RM750X
SSD: ADATA Legend 710

<< Title updated by moderator >>

 

[johnbl]

the addresses look like they could be valid kernel addresses but
they violated the rules (not being in memory at the time of the call)

hard to predict the cause of this one.

things you might do, delete the pagefile.sys to dump any corruption. run memtest86 to confirm memory timings.
remove overclock tools if installed.

you might provide the actual memory dump file so it can be checked for common problems.

consider a malware scan for cases of corruption of pagefile.sys
(i would just delete the pagefile and create anoTther)
you might update bios to get the best default memory timings before you set the memory profile and voltage and run memtest86. I am not sure what your RAM cmd rate should be set to. often bios has the wrong cmd rate for some ram. (ie use 2T rather than the default 1T, can cause a low rate of RAM errors, just like under volting the ram)
=======

• The G.Skill Aegis (F4-3200C16D-16GIS) RAM runs at 1.35 volts when used with the effective frequency of 3200 MHz and 16-18-18-38 timings.

 

[Sohom]

the addresses look like they could be valid kernel addresses but
they violated the rules (not being in memory at the time of the call)

hard to predict the cause of this one.

things you might do, delete the pagefile.sys to dump any corruption. run memtest86 to confirm memory timings.
remove overclock tools if installed.

you might provide the actual memory dump file so it can be checked for common problems.

consider a malware scan for cases of corruption of pagefile.sys
(i would just delete the pagefile and create anoTther)
you might update bios to get the best default memory timings before you set the memory profile and voltage and run memtest86. I am not sure what your RAM cmd rate should be set to. often bios has the wrong cmd rate for some ram. (ie use 2T rather than the default 1T, can cause a low rate of RAM errors, just like under volting the ram)
=======

• The G.Skill Aegis (F4-3200C16D-16GIS) RAM runs at 1.35 volts when used with the effective frequency of 3200 MHz and 16-18-18-38 timings.

Thank you, yeah, I will provide the dmp file. I need to learn how to decode dmp files.

 

[Sohom]

I did run memtest x86 for like 1 and a half passes, I will look at the cmd rate. And my ram is gskill ripjaws, same timings though