Blue screen: IRQL_NOT_LESS_OR_EQUAL

[rubenstrijk]

Hey guys.

I am desperate right know. I recently bought a new PC and build it myself. Since then I have got this BSOD. I have tried everything. Reinstalled windows 3 times cleanly over, tried all driver settings, removed network card, did LinX memory test. Everything with no result.

The IRQL_NOT_LESS_OR_EQUAL always happens after the PC has been off for half an hour. It boots, gives the crash and reboots just fine.

Down here are links to a few minidumps I gather, along with my compenents.

https://docs.google.com/document/d/1ZUeWFlZ560jVsxWgnsDVtg8HwQtclkSCX1ycreBxpKM/edit

https://docs.google.com/d...Tw-iiihQ/edit?usp=sharing

Components:

Intel Core i5 8400 - Processor
G.Skill Aegis F4-3000C16D-16GISB - DDR4 - Ram/werkgeheugen
Samsung 860 EVO Series - Solid state drive
Seasonic FOCUS Plus Series 550W - Voeding (Intern)
NZXT Source S340 - Midtowermodel
TP-LINK TL-WDN4800 - Netwerkadapter
MSI Z370-A PRO - Moederbord
RX 460 - 4GB
Video card.

 

[feelinfroggy777]

Have you made any changes to the bios? Are you overclocking the RAM? I suggest setting the bios to factory default settings and see if it happens again. If it does, take out a stick of RAM and see if it happens again. If it does, put the RAM back in and take out the other stick.

 

[rubenstrijk]

Have you made any changes to the bios? Are you overclocking the RAM? I suggest setting the bios to factory default settings and see if it happens again. If it does, take out a stick of RAM and see if it happens again. If it does, put the RAM back in and take out the other stick.

I have updated the BIOS to the latest version. I am not overclocking my RAM. In fact it is underclocked. It can go to 3000mhz, it is at 2133. I have had it on both speeds, and the same results when looking at the BSOD. Will try using 1 ram stick, i'll report back if it works or not.

 

[Colif]

MERGED QUESTION
Question from rubenstrijk : "Blue screen: IRQL_NOT_LESS_OR_EQUAL"

Hey guys.

I am desperate right know. I recently bought a new PC and build it myself. Since then I have got this BSOD. I have tried everything. Reinstalled windows 3 times cleanly over, tried all driver settings, removed network card, did LinX memory test. Everything with no result.

The IRQL_NOT_LESS_OR_EQUAL always happens after the PC has been off for half an hour. It boots, gives the crash and reboots just fine.

Down here are links to a few minidumps I gather, along with my compenents.

https://docs.google.com/document/d/1ZUeWFlZ560jVsxWgnsDVtg8HwQtclkSCX1ycreBxpKM/edit

https://docs.google.com/d...Tw-iiihQ/edit?usp=sharing

Components:

Intel Core i5 8400 - Processor
G.Skill Aegis F4-3000C16D-16GISB - DDR4 - RAM
Samsung 860 EVO Series - Solid state drive
Seasonic FOCUS Plus Series 550W - PSU
NZXT Source S340 - Midtowermodel
TP-LINK TL-WDN4800 - Network adapter
MSI Z370-A PRO - Motherboard
RX 460 - 4GBVideo card.

 

[rubenstrijk]

Have you made any changes to the bios? Are you overclocking the RAM? I suggest setting the bios to factory default settings and see if it happens again. If it does, take out a stick of RAM and see if it happens again. If it does, put the RAM back in and take out the other stick.

I did reset my BIOS to the default settings, at the same time I set my ram to the locked latency. The latency I used was what the manafaturer uses for the RAM.

I cannot say which of the two things fixed the BSOD. Or if it fixed the BSOD at all. But I haven't had the BSOD in almost 10 cold boots. I remain skeptic till I haven't got the BSOD for over a month but this is looking really promosing. THANKS!

 

[rubenstrijk]

And I got a BSOD again... so I geuss it didnt fixed it

 

[Colif]

IRQ errors can be driver errors, go to MSI web site for motherboard and go to utility section, download and run MSI Live update 6. It will check you have latest drivers for motherboard - that might fix bsod. I will get someone to read dump for me and convert it into a file i can read.

 

[rubenstrijk]

IRQ errors can be driver errors, go to MSI web site for motherboard and go to utility section, download and run MSI Live update 6. It will check you have latest drivers for motherboard - that might fix bsod. I will get someone to read dump for me and convert it into a file i can read.

I already did the live update 6. I will try it once again maybe there is a new update, but I doubt it since I updated it a week ago.

That would be great, struggling with this BSOD for atleast 3 weeks already 🙁

 

[Colif]

don't bother then, we see what dumps show us. Did you update mouse/kb drivers?

try using memtest86 to create a bootable USB and test your memory sticks, 1 stick at a time. Only error count you want is 0, any higher means you need to remove/replace stick.

 

[rubenstrijk]

don't bother then, we see what dumps show us. Did you update mouse/kb drivers?

try using memtest86 to create a bootable USB and test your memory sticks, 1 stick at a time. Only error count you want is 0, any higher means you need to remove/replace stick.

I did use the LinX memory test and ran it for a full 3 hours with no errors whatsoever. I also ran a Memtest86 for 1 pass. Again with no result.

 

[Colif]

OK... i stop suggesting things until a guy called Gardenman replies and shows a pastebin to a set of pages that should let us see whats going on.

 

[rubenstrijk]

I will try the memtest86 aswell, how long should I run memtest86 for to know if it is not the RAM?

 

[Colif]

I have read 8 passes should draw out any errors. Not all in a row as it can over heat parts.

 

[gardenman]

Hi, the 2nd link you provided doesn't work. The first link you provided is to debugger info from the dump file. We need the actual .dmp file as we can gather more information from it (such as list of drivers, BIOS info, etc).

Upload the actual .dmp files from your C:\Windows\minidump folder. You may need to copy them to your desktop (or Documents) folder before uploading).

Motherboard: https://www.msi.com/Motherboard/Z370-A-PRO.html
It appears you already have the latest BIOS installed on your system.

 

[rubenstrijk]

Hi, the 2nd link you provided doesn't work. The first link you provided is to debugger info from the dump file. We need the actual .dmp file as we can gather more information from it (such as list of drivers, BIOS info, etc).

Upload the actual .dmp files from your C:\Windows\minidump folder. You may need to copy them to your desktop (or Documents) folder before uploading).

Motherboard: https://www.msi.com/Motherboard/Z370-A-PRO.html
It appears you already have the latest BIOS installed on your system.

Hey, thanks for the help! Here is the latest dump I got uploaded onto google drive.

https://drive.google.com/file/d/1PVTBdZMgH2SklGRYz2s7JxF3HRvpudTI/view?usp=sharing

I hope this helps to find a solution.

 

[gardenman]

I ran the dump file through the debugger and got the following information: https://pste.eu/p/ozYg.html

File: 062218-6343-01.dmp (Jun 22 2018 - 01:08:35)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: memory_corruption (Process: System)
Uptime: 1 Day(s), 7 Hour(s), 05 Min(s), and 47 Sec(s)

I can't help you with this. Wait for additional replies. Good luck.

 

[Colif]

Jan 28 2016 athw8x.sys Atheros Wireless LAN driver (Qualcomm)
Oct 05 2016 rt640x64.sys Realtek NICDRV 8169 PCIe GBE Family Controller driver http://www.realtek.com.tw/
Oct 03 2017 TeeDriverW8x64.sys Intel Management Engine Interface
Mar 29 2018 RTKVHD64.sys Realtek Audio Driver system driver http://www.realtek.com.tw/
May 14 2018 amdkmpfd.sys AMD Kernel Miniport Filter driver
Jun 07 2018 atikmdag.sys ATI Radeon Kernel Mode driver
Jun 07 2018 atikmpag.sys ATI video card driver

check under Other drivers on MSI web site, you should find Intel Management Engine Interface version 11.7.0.1067 dated 17 May 2018, (One day after your BIOS was released, no coincidence) your currently installed version of same file is dated October 2017, updating it may help (odd MSI live update 6 missed it)
https://www.msi.com/Motherboard/support/Z370-A-PRO#down-driver&Win10%2064


Memtest 86 finds no errors

curious, try running bios with ram at defaults, not at the latency it says it should run at, just see if they changes anything. Is ram on manufacturers compatibility list for motherboard?

I mean, we can still run 1 test to see if it is a driver...

Download the Windows 10 media creation tool and use it to make a win 10 installer on USB (If you don't have one now, its a handy boot drive

Run system restore before the next thing and create a backup to roll back to if necessary. Sometimes Driver verifer will put you into a boot loop so it helps to have a win 10 installer handy to get out again. Then you can just run system restore and roll back to the restore point above

Try running driver verifer, just read the instructions carefully. It is part of win 10 designed to find misbehaving drivers. It will cause BSOD, that is its job since it tests drivers.

Once it bsod, upload the minidump file and we see what it shows us. If it doesn't find anything, we look elsewhere.

Another choice is download and run Intel processor diagnostic tool and check CPU out as its another peice of the data puzzle

 

[rubenstrijk]

One stick of memory gave me BSOD. This time it said: MEMORY_MANAGEMENT.

Trying the other stick right now.

Will also do a full memtest86 for a whole night with both sticks. And in the upcoming weekend I will use my brothers RAM. His ram has the same speeds and size as mine but is on the motherboards compatability list and mine isn't. I surely hope that that will fix it and that I can use his ram and he mine.

Will keep you guys up to date and would to express my thanks once again.

 

[Colif]

no point running memtest on both sticks, as if you do get any errors, you cannot tell which of the sticks caused it. Do one stick all night, and then other next if you need to.