Blue Screen issue on HP Pavilion G6

[siam672]

*Posting on behalf of a friend*

So my friend has a HP Pavilion G6 which has been getting a blue screen error lately. This is what it looks like - http://imgur.com/zD3paem

If anyone could help him out, it would be a huge relief.

TIA

 

[Laptop_Nerd]

Hi,

Seems like an issue with one of the driver in that laptop once possible culprit is the graphics card. Try these troubleshooting steps that might help.

- Uninstall the graphics card driver from Device Manager and in Programs and Features as well since it should have something related to AMD in there as well.
- Once uninstalled download and install the latest driver from AMD support site.
- Here's the link: http://support.amd.com/en-us/download
- Use the Auto Detect feature so they could give you the latest and accurate driver for your graphics card.
- Lastly reboot it once the latest driver has been installed.

 

[johnbl]

netwsw00.sys is Intel® Wireless WiFi Link Adapter dated 51a5fe57= Wed May 29 06:10:47 2013
you want to update the driver, either go to your motherboard vendor website and get a current version or go to intel and get a direct update: http://www.intel.com/p/en_US/support
or hp at http://support.hp.com/us-en/drivers