Question Blue Screen of Death - DRIVER_POWER_STATE_ERROR - ntoskrnl.exe

Aug 26, 2021
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Hi Guys,

I have an Intel NUC mini PC which is repeatedly going into BSOD. It always does so after waking from sleep (but not every time).

Error presented in BSOD is: DRIVER_POWER_STATE_ERROR.

I have dug deeper with BlueScreen, which shows ntoskrnl.exe being the culprit however research shows that this can be a fairly broad issue. All drivers are up to date. I would prefer to not change the PC power settings to prevent it from sleeping.

I have shared the minidump files here:
https://drive.google.com/drive/folders/1d44oxZU3sKwA7ETeT_w0ff_aUbFNB2PA?usp=sharing

Thanks!
 

Colif

Win 10 Master
Moderator
NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause

its not really a power error, even though it says it is. More often its an old driver or a new one that isn't behaving

I will ask a friend to look at results.
 

gardenman

Distinguished
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/7mpq32tL/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:082621-15359-01.dmp (Aug 25 2021 - 21:53:55)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 1 Hour(s), 00 Min(s), and 19 Sec(s)

File information:082621-11984-01.dmp (Aug 25 2021 - 22:30:40)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 36 Min(s), and 15 Sec(s)

File information:082621-11625-01.dmp (Aug 25 2021 - 22:57:47)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Probably caused by:memory_corruption (Process: svchost.exe)
Uptime:0 Day(s), 0 Hour(s), 26 Min(s), and 36 Sec(s)

File information:082621-11156-01.dmp (Aug 25 2021 - 01:26:24)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 4 Hour(s), 47 Min(s), and 43 Sec(s)

File information:082521-11093-01.dmp (Aug 24 2021 - 20:10:29)
Bugcheck:DRIVER_POWER_STATE_FAILURE (9F)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 27 Min(s), and 53 Sec(s)
Comment: The overclocking driver "XtuAcpiDriver.sys" was found on your system. (Intel Extreme Tuning Utility)

BIOS info was not included in the dump files. This can sometimes mean an outdated BIOS is being used.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

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