Hi there,
I am trying to fix a computer stuck in blue screen with an error titled critical process died.
It then gives a log file under C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.exe
I've tried opening this in command prompt with nothing found there to help fix it.
Every option in the blue screen troubleshoot does nothing including the full reset (delete everything)
We have no backups made and have tried using a thumb drive with windows 10 recovery files on it with no luck.
We have tried booting into safe mode through the BIOS, The troubleshooting center and command prompt with no success.
I am looking for anyway we can fully reset the computer, use a thumb drive to reset (no optical drive) or just fix the blue screen in general.
Thanks!
I am trying to fix a computer stuck in blue screen with an error titled critical process died.
It then gives a log file under C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.exe
I've tried opening this in command prompt with nothing found there to help fix it.
Every option in the blue screen troubleshoot does nothing including the full reset (delete everything)
We have no backups made and have tried using a thumb drive with windows 10 recovery files on it with no luck.
We have tried booting into safe mode through the BIOS, The troubleshooting center and command prompt with no success.
I am looking for anyway we can fully reset the computer, use a thumb drive to reset (no optical drive) or just fix the blue screen in general.
Thanks!