Blue Screen of Death Only When Playing Battlefield 3

[Dominic Seven Wari]

Hey, this is my first thread 😀 .
So now, i played Battlefield 3 2 times this day, and i got 'The Blue Screen of Death' for each time i played. And that happened after a pause (This happened on the MP only, i didn't play SP yet) where i left my computer running on BF3 and went doing something else, now when i come back and move the mouse, it goes Blue Screen 🙁 i don't know how or why, but...that's why i'm here. This happened to a friend of mine also, he told me that it only happened to him when he either closes the game or minimize it.
And when someone is replying, please say who's problem are you talking about (Mine or my friend's).
My Specs are:
Intel Core i3-2370M CPU @ 2.40GHz 2.40 GHz.
4GB of Ram.
32 bits system.
Intel HD graphics 3000.
On HP ProBook 4540s.
Windows 7 Professional.
Resolution is 1366x768.
And i run Battlefield 3 on low settings with good resolution (Not the highest).
My friend's Specs are:
Intel Core 2 Quad Q8200 2,33GHz
4GB Ram 400MHz
ATI 5770 1GB Flex edition
Moniter LG 24" w2486l (1920x1080)
64 bits system.
Windows 7 Home Premium.
And he runs Battlefield 3 on medium settings with 1920x1080 resolution.
And please don't suggest me to read this link: http://www.tomshardware.com/answers/id-1755734/blue-screen-death-playing-bf3.html
And if there is anything you need to know about my PC or my friend's, just say it and i'll see if i can tell you about it .
Thank you for any reply/answer .

 

[TheMooMooTV]

Upload the dump files located in C:/Windows/minidump or preferably the dump file located in C:/Windows/memory.dmp to OneDrive.

 

[Dominic Seven Wari]

Ok, here it is: http://www.filedropper.com/dd_4

 

[TheMooMooTV]

Well I don't know whose dump files you uploaded but it looks like your Intel HD Graphics driver is causing issues.

Unable to load image \SystemRoot\system32\DRIVERS\igdkmd32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
igdkmd32+0x7a3c2

0: kd> lmvm igdkmd32
start end module name
94630000 949d9000 igdkmd32 T (no symbols)
Loaded symbol image file: igdkmd32.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
Image name: igdkmd32.sys
Timestamp: Wed Jan 16 20:29:29 2013 (50F70DA9)
CheckSum: 0039F4FF
ImageSize: 003A9000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update the display driver here.

https://downloadcenter.intel.com/Default.aspx


and your Intel Rapid Storage Technology driver.

Unable to load image \SystemRoot\System32\Drivers\dump_iaStorA.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dump_iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for dump_iaStorA.sys
dump_iaStorA+0x6e9d1

Uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "Disc Drives" by clicking on the triangle in front of it.
Select one item under it, right click, uninstall.
Continue the process for all items under "Disc Drives"
Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.

 

[Dominic Seven Wari]

Well I don't know whose dump files you uploaded but it looks like your Intel HD Graphics driver is causing issues.

Unable to load image \SystemRoot\system32\DRIVERS\igdkmd32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
igdkmd32+0x7a3c2

0: kd> lmvm igdkmd32
start end module name
94630000 949d9000 igdkmd32 T (no symbols)
Loaded symbol image file: igdkmd32.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
Image name: igdkmd32.sys
Timestamp: Wed Jan 16 20:29:29 2013 (50F70DA9)
CheckSum: 0039F4FF
ImageSize: 003A9000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update the display driver here.

https://downloadcenter.intel.com/Default.aspx


and your Intel Rapid Storage Technology driver.

Unable to load image \SystemRoot\System32\Drivers\dump_iaStorA.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dump_iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for dump_iaStorA.sys
dump_iaStorA+0x6e9d1

Uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "Disc Drives" by clicking on the triangle in front of it.
Select one item under it, right click, uninstall.
Continue the process for all items under "Disc Drives"
Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.

Ok, so i found Intel® HD Graphics Driver for Windows* 7/8/8.1 32bit , is it the one i should install?

 

[TheMooMooTV]

Well it depends what OS you're using, if you're using Windows 7 64bit then install the Windows 7 64bit version etc.

 

[Dominic Seven Wari]

Well it depends what OS you're using, if you're using Windows 7 64bit then install the Windows 7 64bit version etc.

Ok i installed that display driver, now for the intel rst, is it this one Intel® Rapid Storage Technology (Intel® RST) RAID Driver? I found three downloads when i filled everything, two were zip files (f6flpy-x64.zip and f6flpy-x86.zip), and this SetupRST was the only .exe file, what should i download? and again i'm 32 bit

 

[TheMooMooTV]

Don't install RST, you need to remove it as instructed.

The only thing you needed to download was a new display driver.

 

[Dominic Seven Wari]

Well I don't know whose dump files you uploaded but it looks like your Intel HD Graphics driver is causing issues.

Unable to load image \SystemRoot\system32\DRIVERS\igdkmd32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
igdkmd32+0x7a3c2

0: kd> lmvm igdkmd32
start end module name
94630000 949d9000 igdkmd32 T (no symbols)
Loaded symbol image file: igdkmd32.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
Image name: igdkmd32.sys
Timestamp: Wed Jan 16 20:29:29 2013 (50F70DA9)
CheckSum: 0039F4FF
ImageSize: 003A9000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update the display driver here.

https://downloadcenter.intel.com/Default.aspx


and your Intel Rapid Storage Technology driver.

Unable to load image \SystemRoot\System32\Drivers\dump_iaStorA.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dump_iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for dump_iaStorA.sys
dump_iaStorA+0x6e9d1

Uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "Disc Drives" by clicking on the triangle in front of it.
Select one item under it, right click, uninstall.
Continue the process for all items under "Disc Drives"
Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.

Don't install RST, you need to remove it as instructed.

The only thing you needed to download was a new display driver.

I can't find the Intel RST in programs and features
And there is no triangle in the 'disk drives' thing, plus my Windows is in french so i'm having a hard time figuring out what to do...

 

[Dominic Seven Wari]

Don't install RST, you need to remove it as instructed.

The only thing you needed to download was a new display driver.

I deleted the game...

 

[Dominic Seven Wari]

Go buy an Nvidia GeForce GTX 660