Question Blue screen of death started happening out of nowhere

Scar667

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Dec 22, 2015
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Hi
I've had this pc for about 2~ years I think, and recently it started crashing constantly after booting, takes like 5 minutes to happen.

I've uploaded the crash files/mini dumps + sysinfo

https://we.tl/t-2Hd4cGeBsT

Stop code is KMODE_EXCEPTION_NOT_HANDLED
What failed: volmgrx.sys

2 ssds in this pc are configured for RAID 1, in case that helps
 
Last edited:

Colif

Win 10 Master
Moderator
volmgr.sys - volume manager. ties into storage
2 x Crucial 500gb ssd (raid explains why they had same size details)
Kingston 250gb ssd?


I can see ASUS ATK Hotkey Express Communication Service. crashing at same time as BSOD but its been crashing since June 9th

wonder what its doing on a Gigabyte motherboard? Do you have any Asus?
https://www.file.net/process/atkexcomsvc.exe.html

I will ask a friend to read dumps
 

Scar667

Honorable
Dec 22, 2015
67
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10,530
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volmgr.sys - volume manager. ties into storage
2 x Crucial 500gb ssd (raid explains why they had same size details)
Kingston 250gb ssd?


I can see ASUS ATK Hotkey Express Communication Service. crashing at same time as BSOD but its been crashing since June 9th

wonder what its doing on a Gigabyte motherboard? Do you have any Asus?
https://www.file.net/process/atkexcomsvc.exe.html

I will ask a friend to read dumps

I did a system restore to yesterday, it said the affected programs would be edge and adobe office...
So far the problem has gone away, but Im afraid it will come back, maybe if these programs update or something
 

Scar667

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Dec 22, 2015
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Do you have any Asus? Still curious why that driver is on there.
It could be drivers from the old system or harddrive, I can't remember how I installed windows on this pc.

I don't think I have anything asus related, I uninstalled everything asus before doing the restore just to test, and it still crashed. I'm just confused why it started now
 

gardenman

Distinguished
Moderator
Hi, I looked at the 6 most recent dumps. I ran the dump files through the debugger and got the following information: https://jsfiddle.net/hxp3ncz0/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:071021-37625-01.dmp (Jul 10 2021 - 04:37:24)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 11 Hour(s), 57 Min(s), and 00 Sec(s)

File information:071021-37343-01.dmp (Jul 10 2021 - 04:51:36)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 13 Min(s), and 43 Sec(s)

File information:070921-41484-01.dmp (Jul 9 2021 - 15:48:28)
Bugcheck:DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 1 Hour(s), 44 Min(s), and 54 Sec(s)

File information:070921-40906-01.dmp (Jul 9 2021 - 16:40:01)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:memory_corruption (Process: RadeonSettings.exe)
Uptime:0 Day(s), 0 Hour(s), 12 Min(s), and 15 Sec(s)

File information:070921-39062-01.dmp (Jul 9 2021 - 12:24:12)
Bugcheck:DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Probably caused by:memory_corruption (Process: BrYNSvc.exe)
Uptime:0 Day(s), 16 Hour(s), 57 Min(s), and 30 Sec(s)

File information:070921-38984-01.dmp (Jul 9 2021 - 13:56:32)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:memory_corruption (Process: aswidsagent.exe)
Uptime:0 Day(s), 0 Hour(s), 01 Min(s), and 25 Sec(s)
Comment: The overclocking driver "IOCBios2.sys" was found on your system. (Intel Extreme Tuning Utility)

Possible Motherboard page: https://www.gigabyte.com/Motherboard/GA-A320M-S2H-rev-1x/support#support-dl
Assuming you have revision 1.x of the motherboard, there are BIOS updates available for your system. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

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