Blue Screen of Death while playing games (windows 10)

rohit.ryu.sharma

Prominent
Oct 24, 2017
5
0
510
Hello everyone, I'm having this issue since last month

system information:-
Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz Intel586
16Gb Gskill ram
Z170X-Gaming 3, Gigabyte Motherboard
Nvidia Geforce GTX1060 6gb amp edition
Windows 10 pro

BSOD happens mostly while playing games
watchdogs 2
tekken 7
hellblade etc
after 20 min bsod occurs with different errors

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Wed 25-10-2017 01:13:39 your computer crashed
crash dump file: C:\Windows\Minidump\102417-5234-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR



On Tue 24-10-2017 01:11:05 your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: hal.dll (hal!HalSendSoftwareInterrupt+0x50E)
Bugcheck code: 0xC5 (0xFFFFF80122799078, 0x2, 0x0, 0xFFFFF8012F698A64)
Error: DRIVER_CORRUPTED_EXPOOL
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This indicates that the system attempted to access invalid memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 23-10-2017 16:19:20 your computer crashed
crash dump file: C:\Windows\Minidump\102317-5187-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR



On Mon 23-10-2017 15:10:07 your computer crashed
crash dump file: C:\Windows\Minidump\102317-5015-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
Bugcheck code: 0xA (0xFFFFDC0100A25A90, 0x2, 0x1, 0xFFFFF8006627F0C9)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 23-10-2017 14:51:19 your computer crashed
crash dump file: C:\Windows\Minidump\102317-5312-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
Bugcheck code: 0x19 (0xE, 0xFFFFE503B59C71A0, 0x96D8EA9600E9A0B8, 0x96D8EA967DE9A0B8)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Minidump

plzzz help

already done
drivers scan
memtest86
reinstalled windows
virus scan
 
bios up to date of the motherboard?

check HDD/SSD with manufacturer´s tool and update firmware

what does mean: "drivers scan"? Install all drivers manually, intel chipset, intel managment engine, GPU from nvidia.com , eventually USB, other hardware installed

which power supply is used?
 


bios are up yo date vr.f22d
checked hdd/ssd
all drivers are up to date
power supply antec 650w
 
Please run bluescreenview and post a screenshot of the error.

Which brand and model of:
keyboard, mouse, wifi stick/card, dedicated audio device,....? Nothing else installed?

clear cmos/ reset BIOS by jumper

which anti virus, firewall?

any tuning tools installed like ccleaner or similar?

anything overclocked?
 


keyboard/mouse cm storm coolermaster

no wifistick/card

dedicated audio device sound blaster x-fi MB3

windows defender

ccleaner installed

no overclocking

screenshort
open



how to clear cmos/ reset bios by jumper?




 
remove your overclock driver:
C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\Drivers\IocDriver\64bit\iocbios2.sys Thu May 28 13:42:10 2015

you also have a very old mouse driver installed:
\SystemRoot\system32\DRIVERS\t_mouse.sys Sun Dec 2 22:19:30 2012
(iBall Advanced Mouse driver ?)

you have 4 windows defender definition updates kind of stuck in the update process.

you need to change your memory dump to kernel, then start powershell or cmd.exe as an admin then run
verifier.exe /standard /all
then reboot the machine and wait for the next bugcheck. verifier will watch for pool corruption and call a bugcheck when it happens. then provide the updated c:\windows\memory.dmp file it should have the pooltag info or the name of the bad driver.

Note: you have to turn off verifier when done testing or if the machine bugchecks during the boot process.
use
verifier.exe /reset

 


got in a bsod loop after using verifier.exe/reset it stops

new minidump

https://drive.google.com/file/d/0B3l_U-sa8TBvV1VxbTh6SnkyQk0/view?usp=sharing

uninstalled Intel(R) Extreme Tuning Utility

how to update mouse drivers?