Blue Screen of Death

noobforce

Reputable
Dec 19, 2014
3
0
4,510
Hi, I have a Windows 7 HP computer. It is refurbished and I have been using it for over a year, but now I cannot use it because there is a blue screen of death error.

I did some research and I think the problem has something to do with the hard drive, but I'm not positive.

I tried to boot in safe mode and find the stop code but I didn't know how to do that so I replicated the error and wrote it by hand, so there might be a number mistake in the code.

0x00000024 (0x00000000001904FB, 0xFFFFF8800BD92DA8, 0xFFFFF8800BD92600, 0zFFFFF80002EB9B4C

This error occurs when I log into my account normally(not safe mode). I have a HDD, so log in is usually not quick, but it takes an abnormal ~15/20 seconds to display my wallpaper and such, as opposed to a normal ~5 seconds. As soon as I am logged in, the display fuzzes out(similar to a tv) and then the blue screen pops up.

Any information I left out, please tell me so I can elaborate more.

Thanks! :)
 


I can't download anything because in safe mode I apparantly cannot connect to the internet, and if I boot up normally the computer just crashes. Am I just missing a way to connect to the internet in safe mode?
 


I'm not so technically advanced.

Do I just take one stick and power the computer or or do I also have to do any additional steps?