Blue Screen on New Build

[welst]

I built a new system this week, after waiting nearly 7 months from when I purchased the parts. Initially I placed the memory in the wrong slots, which caused an error. Replaced memory in the correct slots and upgraded Bios from F1 to F6. Loaded Win 7-64 and started loading applications. Started to get blue screens just after Windows loaded up. Tweaked the CMOS to some other settings and still got the blue screens. Looked for a dump file and don’t see any to tell me where it’s crashing. I couldn’t even load Everest to test the memory. Loaded Windows 32-bit to see if the 64-bit was the problem and still get the blue screen. Every time I load new Windows, it updates the Radeon Driver and a few other fixes.

Possible Problems:
1.Corrupt Bios. I tried to reload F6 from Gigabyte’s website and the computer tells me it can’t load because it’s not a 64-bit application..???
2.Video Card Driver with Win 7 – 64bit (tried Win 7 – 32 bit and same problem.
3.Memory – I took out all memory except one stick and still same problem even after switching sticks.
4.Adjusted CMOS to tweak since the memory is 1.65V and MB Spec is 1.5V. Memory is on the approved list for MB, though. I adjusted timings, Profile’s, XMP, etc.

Any help would be greatly appreciated!!! I’m on my 2nd day of trying to get this system stable.


Gigabyte GA-X58A-UD3R Rev 1 – Bios F6
Intel i7-920 Bloomfield 2.66GHz LGA 1366 130W
6 GB DDR3 2000 G Skill F3-16000CL9T-6GBTD
Sapphire 100282SR Radeon HD 5850 1GB 256-bit Video Card
Corsair HX Series 850W Power
WD Black 1TB HD
Samsung T220HD Monitor
Win 7 – 64bit

 

[aford10]

Uninstall the video card, and install the Catalyst suite 10.9.
http://sites.amd.com/us/game/downloads/Pages/radeon-win7-64.aspx

Check out the event viewer to see if it's logging any errors.
start-->run-->eventvwr.msc-->check the system and application logs.

 

[welst]

Uninstall the video card, and install the Catalyst suite 10.9.
http://sites.amd.com/us/game/downloads/Pages/radeon-win7-64.aspx

Check out the event viewer to see if it's logging any errors.
start-->run-->eventvwr.msc-->check the system and application logs.

I tried that and it still BSODs just after bootup. Will replace memory today and then video card to see if they are the culprits.

 

[aford10]

Boot into safe mode, and see if you have the issues there.

 

[welst]

Boot into safe mode, and see if you have the issues there.

No issues in safe mode - no BSODs. Tried loading latest Catalyst software/drivers. Even updated BIOS on video card. Checked memory and no problems there, supposedly. Tried loading Windows again and still get same situation. Maybe I'll try loading on a new hard drive.....

 

[aford10]

Check the event viewer, as noted in my first post. It should be logging errors.

The main difference in safe mode, is the drivers and services that are running.

 

[Plumble]

If it loads up with safe mode, try removing components one by one stating with the graphics card if you have an alternative.

 

[welst]

I changed memory to a slower 1.5V model and still BSODs. I then changed from the Radeon HD 5850 video card to a GeoForce GTS 450 and that was the ticket. Could be a bad leg on the power supply since the 5850 took two leads versus one by the 450, but I'll check later with a multimeter. I'm betting it was the 5850 and Windows 7 64bit.... I then placed the 5850 on another system with Vista 32bit and no problems with it....

Hallelujah!!!!

 

[Plumble]

At least it works now.

If safe mode worked with the card it was probably (not centainly) a driver issue.
Which driver version were you using?

 

[welst]

I was using Catalyst 10.9. I noticed today that they came out with a newer version which I downloaded and installed (with the usual difficulities) on the Vista-32 system. With the Win 7-64 I could barely get Windows up before BSOD. In Vista-32, no problems except Windows won't start on a cold boot. I hit the reset button, and no problems.

 

[Plumble]

You are not the only one with this problem.
Couple of questions
How did the test with the multimeter go?

I take it the new version you are using is 10.10.
Have you updated Windows 7?
Are you using the 64bit version for windows 7 and the 32 bit version for Vista?
Are you using the normal (42MB) or the APP version (92.1MB)?

 

[welst]

I noticed they sell a power tester, which I will order - Coolmax PS-228 RT - and try it out.
I did download Version 10.10 and it's up and running. I did have a BSOD recently, which makes me wonder....
Using Vista 32b Ultimate on one system and Win 7 64b on antoher system. I just transfered the board from one system to the other after I couldn't get the Win 7 64bit to work with the card.
I used the normal (42MB) version only because I didn't know the difference between the two.
I put in a RMA for the Sapphire card - don't know how/when that will happen.
I did purchase a new EVGA card (GTX 460). Not as powerfull as the Sapphire, but should not have any problems loading (fingers crossed).

 

[Plumble]

I was not clear, my appologies.
I was just checking you are you using the 64bit driver for your Windows 7 installation.
Have you tried uninstalling Catalyst and using the defualt driver from Microsoft?
This would give some clue if there is a conflict with the Catalyst software.