Blue Screen problem

[lakshitharxx]

Hello, I have a big problem here. My pc restart with blue screen and after the restart it works perfectly as it should. After 20-30 minutes same thing happens. I cant even guess this is a hardware or a software problem. Please help me.

 

[fowang]

run memtest a few times and see if there is an issue with your ram can come back here with the results

 

[Gman450]

Hello, I have a big problem here. My pc restart with blue screen and after the restart it works perfectly as it should. After 20-30 minutes same thing happens. I cant even guess this is a hardware or a software problem. Please help me.

Ok, here is what you have to do, when windows boots again, run it in safe mode. If the blue screen of death ( bsod ) happens in safemode, then it is likely the problem with your hardware, like the RAM or GPU.

Download this
http://www.fiberdownload.com/Transfer/BlueScreenView/19771

its a blue screen viewer, all you have to do is open the minidump folder in windows folder in C drive and tell us the problem you face which you see in the blue screen viewer.

check this video, it will help you
http://www.youtube.com/watch?v=Q4M73XYQCWo

 

[lakshitharxx]

run memtest a few times and see if there is an issue with your ram can come back here with the results

I use windows memory diagonostic tool and it says hardware problem detected. Should i call manufacture and change my ram? I used it only 2 months.

 

[lakshitharxx]

Ok, here is what you have to do, when windows boots again, run it in safe mode. If the blue screen of death ( bsod ) happens in safemode, then it is likely the problem with your hardware, like the RAM or GPU.

Download this
http://www.fiberdownload.com/Transfer/BlueScreenView/19771

its a blue screen viewer, all you have to do is open the minidump folder in windows folder in C drive and tell us the problem you face which you see in the blue screen viewer.

check this video, it will help you
http://www.youtube.com/watch?v=Q4M73XYQCWo

I am trying this. I will post the result. 🙁

 

[lakshitharxx]

I checked my 2 ram cards one by one. memory diagnostic says hardware fault for only one card. other card is working fine.

 

[Gman450]

I checked my 2 ram cards one by one. memory diagnostic says hardware fault for only one card. other card is working fine.

If one RAM is not working properly, then that's your problem. I had this same problem and all I did was remove the one that was faulty and sent it for repairs. Check if the bsod still appears after removal of the faulty RAM stick

 

[lakshitharxx]

If one RAM is not working properly, then that's your problem. I had this same problem and all I did was remove the one that was faulty and sent it for repairs. Check if the bsod still appears after removal of the faulty RAM stick

bsod does not appears after removing the faulty one. I am going to send faulty one for repairs. Thanks guys.

 

[lakshitharxx]

Best answer selected by lakshitharxx.

 

[fowang]

To add if its a dual channel ram you have to send both ram chips back 😉

 

[lakshitharxx]

To add if its a dual channel ram you have to send both ram chips back 😉

Yes it is a dual channel ram. so should i send the both?

 

[Mousemonkey]

This topic has been closed by Mousemonkey