blue screen shut down

[Jamburger]

I went to reboot my computer. When I hit restart the little dots started spinning like normal. Then I get this blue screen, wish I could attach a pic of it? But will type it out.

Your PC ran into a problem and needs to restart. We're just collecting some error info and then you can restart.

100%complete

For more information about this issue and possible fixes. visit http://windows.com/stopcode
If you call a support person give them this info.
stop code: PAGE FAULT IN NONPAGED AREA

It stops with this screen, I can hit reset on computer or power button. It will then restart like normal. Only get blue screen when restarting or shutting down. No other blue screens occur! Everything functions 100%, games, internet surfing, any program works without errors. I have checked to make sure Windows was up to date and it is. I checked device manager for errors, no errors found. I can not figure this thing out. I can not remember what I had done when this first occurred. I have tried to go to previous restore point, but will not let me. When I try to restart, I get that blue screen and have to hit reboot button.

System info
Windows 10 Home
gigabyte z87x ud3h
i5 4670
EVGA GTX 760
G skill sniper 16gb (4X4gb)
Samsung ssd 120gb and 256gb
WD Black HDD 2tb

Let me know what I can try or do. To remedy this?

 

[RyanOCallaghan]

Have you proven that your RAM is stable?

 

[Jamburger]

It shows to read all 4 pieces. Shows there is 16gbs. But one could still be bad?

Should I pull all but one, then try to restart? Then add 1 till it messes up or not?

 

[RyanOCallaghan]

Yes, you could try that. I don't know any causes of this error other than unstable RAM. All four sticks came from the same kit, right? Are you using XMP with it?

 

[Paul NZ]

Get it into windows then upload the dmp files to onedrive. Then post the link

 

[RyanOCallaghan]

Do this. You will need someone more knowledgeable than me to read it though.

 

[Jamburger]

https://1drv.ms/u/s!AjUm2xRQrcCUuhflrM5yxcdKNWxc here is link for dmp file.

 

[Jamburger]

https://1drv.ms/u/s!AjUm2xRQrcCUuhflrM5yxcdKNWxc another a few minutes later

 

[Paul NZ]

UsbHub3.sys is crashing. Uninstall On/off charge - AppleCharger.sys. This is probably making it crash

If youre using a Marvell sata port, I would update this driver mvs91xx.sys it's 4 yrs old

Whatever this is, update its driver Pismo File Mount. pfmfs_A1C.sys is 3 yrs old

Uninstall or update SUPERAntiSpyware it's driver SASDIFSV64.SYS is 6 yrs old

Uninstall or update speedfan, it's driver speedfan.sys is 5 yrs old

Old drivers can crash windows

 

[Jamburger]

Ok, here is where I stand. Uninstalled on/off charge and applecharger.sys. USBhub3, guessing in device manager that would be genric superspeed USB hub? It has exclamation point, shows Windows has stopped this device because it has reported problems. (Code 43)

The USB hub failed to reset.

Not using Marvell port.
Updated superantispyware
uninstalled speedfan.

Only problem was finding Pismo file mount. I did try a reboot after that list. It still crashed. So I tried pulling a pair of Gskill Sniper RAM. I tried a reboot and it worked correctly. Can I add just one piece of the pair, to figure out which one is bad?

 

[Paul NZ]

Test the ram with memtest. Not the windows program

Delete the USB entry in device manager only then reboot. See what happens

 

[Jamburger]

Humm, is there instructions on how to test RAM with that?

 

[Paul NZ]

Get it off the site either burn it to cd or use the flash drive option. Then boot from it. If it brings up errors, the ram is probably faulty

 

[Jamburger]

Got it on USB drive. Trying to get to boot menu for board. I'm hitting F12 but screen stays black. On the board it has A9, which means BIOs has started. But can't see it?

 

[Paul NZ]

Change the bootdisk in the BIOS to it then save settings then reboot. While it's plugged in

 

[Jamburger]

yea, got that. When I try to get to BIOs screen, it doesn"t show on my screen. Like my screen doesn't activate.

 

[Paul NZ]

Remove 3 of the sticks of ram. Leave one installed

 

[Jamburger]

i'm trying, . Memtest is not running. I unzipped it to USB? is that correct?

 

[Paul NZ]

You have to follow what it says on the memtest site, theres an installer on the site. Did you use it?

The auto installer

 

[Jamburger]

Finally got it going. I left 2 sticks in ran 4/4 passes no errors. So I put other two sticks back in. Now running all 4 sticks together.

 

[Jamburger]

I did check the last pair I got isn't even a year old.

 

[Paul NZ]

I would test one at a time in case there are errors. Then you'll see which one maybe faulty. Do 20-30 passes on each stick

 

[Jamburger]

Checked all sticks, no errors. Ran 2 of them through last night, then ran other 2 sticks through today. So not sure what issue was. It seems to be working properly now. Shuts down and all, with no blue screens. I have only 2 sticks in right now, but was going to add other 2 back in.