Question Blue Screen upon opening specific softwares

Nov 30, 2021
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Hello everyone, I was facing issues with my PC and gave up after a lot of tries so I decided to just ask for help on the forums

So I noticed that my PC would encounter a blue screen everytime i try to run the following programs:
Ryzen Master, Logicool G Hub, Steelseries GG
My PC would stutter, freeze, and after a few seconds, display the blue screen error alongside the message "CRITICAL_PROCESS_DIED"

So far, I have tried reinstalling the software multiple times, updating all of the drivers, ran multiple scans (including SFC and DISM), and resetting the BIOS and UEFI settings - with no results.
These same apps do work just fine on my laptop (also running a Ryzen processor). This issue hasn't bothered me that much since I'm fine without the first two apps, but I just got my new headphones, and without the software I can't change or adjust any of the settings - which really annoys me.

The following are my PC specs:
-Motherboard: ASUS ROG STRIX X470-F
-CPU: AMD Ryzen 5 3600X
-GPU: ROG Nvidia RTX 2060 Super
-Memory: 16 GB - 2x8 GB DDR4 3200 MHz HyperX
-Storage: ADATA SX8200PNP 512GB PCIe NVMe M.2 SSD
-OS: Windows 11 Pro
 

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