when i try to boot, either norml or safe, I get blue screen telling me that Windows shut down my computer to prevent damqage. I was on the phone with McAfee tech support and the tech connected remotely to my PC. He ran a few utilities and after one of them a reboot was required. I got the blue screen. We've tried everything and I even spoke to advance tech support and they are stuck. I went into the Recovery Console and when I was asked which OS I wanted to recover, Window XP was not listed, only GoTo Assist. I did some exploring and found a directory with these files in them, including two .reg files. I think this is the culprit but when I tried to delete them from the Recovery Console, I was told that they were being used. How can I boot up with access to C: without windows or without using this GoToAssist program?