Blue Screen

[aaa1950]

My wife's laptop occasionally has Blue Screen upon startup. The following error message is observed.

Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

BCCode: c5
BCP1: 0000000B
BCP2: 00000002
BCP3: 00000001
BCP4: 81CFB010
OS Version: 6_0_6002
Service Pack: 2.0
Product: 768_1

 

[hang-the-9]

Did the laptop come with Vista originally? Check for updated drivers for the system and install them.

The info you posted does not really give much detail, check event viewer, may give you some details as to what crashed.