[SOLVED] Blue screens and slow PC

[Justhea]

Hello y'all

my pc been having blue screens lately and most of the time i boot it is stuttering most of the tiumes
my specs are
Gt1030 inno3d graphics card
amd rhyzen 5 cpu
8gb ram
450w psu
here is the link of the minidumps i hope this helps solve my problem
https://www.mediafire.com/file/p12nvqj20s1awvw/dump_fikes.rar/file

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://indwellinghall.htmlpasta.com/

Spoiler

File information:	040629-69890-01.dmp (Jun 3 2020 - 01:19:49)
Bugcheck:	DPC_WATCHDOG_VIOLATION (133)
Probably caused by:	ntkrnlmp.exe (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 11 Min(s), and 45 Sec(s)

File information:	040629-38500-01.dmp (Jun 3 2020 - 01:07:27)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 1 Hour(s), 09 Min(s), and 44 Sec(s)

File information:	062220-75890-01.dmp (Jun 22 2020 - 06:08:14)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 04 Min(s), and 53 Sec(s)

File information:	062120-144375-01.dmp (Jun 21 2020 - 09:27:59)
Bugcheck:	UNEXPECTED_KERNEL_MODE_TRAP_M (1000007F)
Probably caused by:	memory_corruption (Process: chrome.exe)
Uptime:	0 Day(s), 3 Hour(s), 22 Min(s), and 39 Sec(s)

File information:	062220-117390-01.dmp (Jun 22 2020 - 05:57:49)
Bugcheck:	CLOCK_WATCHDOG_TIMEOUT (101)
Probably caused by:	Unknown_Image (Process: Spotify.exe)
Uptime:	0 Day(s), 0 Hour(s), 02 Min(s), and 08 Sec(s)

Possible Motherboard page: https://www.msi.com/Motherboard/A320M-PRO-M2-V2
You already have the latest BIOS installed.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

AMD themselves say not to use these drivers but to use the Microsoft ones instead

Mar 19 2015	amd_sata.sys	AMD SATA Controller AHCI Device driver http://support.amd.com/
Mar 19 2015	amd_xata.sys	AMD Stor Filter driver http://support.amd.com/

https://www.amd.com/en/support/kb/faq/pa-250
maybe update Logitech Gaming software

I can't tell from the dumps what cause was, so i swapped to checking drivers.
this could be a problem too since its for win 7

Date	Driver	Description
Aug 14 2014	vbaudio_cable64_win7.sys	VB Virtual Audio Device driver https://www.vb-audio.com/

 

[Justhea]

2

AMD themselves say not to use these drivers but to use the Microsoft ones instead

Mar 19 2015	amd_sata.sys	AMD SATA Controller AHCI Device driver http://support.amd.com/
Mar 19 2015	amd_xata.sys	AMD Stor Filter driver http://support.amd.com/

https://www.amd.com/en/support/kb/faq/pa-250
maybe update Logitech Gaming software

I can't tell from the dumps what cause was, so i swapped to checking drivers.
this could be a problem too since its for win 7

Date	Driver	Description
Aug 14 2014	vbaudio_cable64_win7.sys	VB Virtual Audio Device driver https://www.vb-audio.com/

ummm what should i do sir?

 

[Colif]

I would uninstall the sata driver. I am not 100% sure if the advice from AMD covers the xata driver, so leave that one.

As for what to do? the problem with many bsod is I find they don't actually show me enough to figure out a direct cause. It is probably a lack of understanding on my end. I learned this as I went along so I don't know as much as I would like.

If you still getting crashes, share the info as more I get, more likely we find an answer

 

[Justhea]

I would uninstall the sata driver. I am not 100% sure if the advice from AMD covers the xata driver, so leave that one.

As for what to do? the problem with many bsod is I find they don't actually show me enough to figure out a direct cause. It is probably a lack of understanding on my end. I learned this as I went along so I don't know as much as I would like.

If you still getting crashes, share the info as more I get, more likely we find an answer

ummm how do i delete drivers? do i delete them through device manager?

 

[Colif]

use the Roll Back Driver option to restore to the default controller.

To roll back the driver, in Device Manager, double-click on the device and select the Driver tab. In the Driver section choose Roll Back Driver, as shown in the example below. A system restart may be required to complete the process.

https://www.amd.com/en/support/kb/faq/pa-250