Blue screens, restarts, graphics and power issues every morning when I turn it on

bbryella

Commendable
Jun 29, 2016
1
0
1,510
Hello,

I will try to decribe my issues as best i can and what troubleshooting i've done.
Things that happen every morning sometimes in a different order:
a. pc boots fine all the way to desktop then restarts in a few minutes(without me using any program or maybe starting up firefox)
b. pc boots fine all the way to desktop then everything turns into horrizontal lines except mouse(without me using any program or maybe starting up firefox)
8XfZrbf.jpg

c. pc boots fine then immediately blue screens (don't get a crash dump each time)
d. pc gets stuck on alienware screen
e. pc gets stuck on welsome screen after login
Sometimes during the restart after each of these events it tries to power back up but fails in a loop (beeps once then dies) so i have to do a power dump but that does always work straight away.

After a cycle of these things happening it works perfectly fine though daily activities or even gaming.

I googled some event IDs and tried windows memory and disk checks (all ok), updating the drivers, getting all windows updates, antivirus scan and opened it up but barely had any dust. My next step would be to repair windows with the instalation cd.

My spec is:
Intel(R) HD Graphics 4600
AMD Radeon(TM) R9 270
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Alienware
System Model Alienware X51 R2
System Type x64-based PC
Processor Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz, 3101 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Alienware A04, 18/11/2013
SMBIOS Version 2.8
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.92 GB
Available Physical Memory 4.84 GB
Total Virtual Memory 15.8 GB
Available Virtual Memory 12.1 GB
Page File Space 7.92 GB
Page File C:\pagefile.sys

Here are my dump files http://www.filedropper.com/newfolder_12

Hope someone with more experience in troubleshooting can help me.
Thank you!
 
Solution
most of your bugchecks were related to bad memory addresses being used by drivers.
1 was caused by the intel storage driver
1 was in the video subsystem.

I would start with updating the storage driver since it could have caused all of the other crashes.
go to your motherboard vendor, update the BIOS and sata drivers (i would pick up other drivers as well)
and see if you still have the problem.
http://www.dell.com/support/home/us/en/04/product-support/product/alienware-x51-r2/drivers/advanced?os=w764

if you continue to have problems, you will want to run memtest86 to confirm your memory is working ok.
you will also want to make sure your fans in your GPU are working and are not clogged with dust.

you could also get the current Intel...
There are a lot of potential causes for this, but the odd part is that after you "get it going", it's stable. Here are some ways to test individual components/problems:

Software issue - Wipe your hard drive and start fresh with a clean copy of Windows, this could be software corruption.

Hard drive - If you have a spare hard drive, even if it's old and slow, install a copy of Windows on it and see if Windows does not crash on a different hard drive. You might also try running chkdsk (check disk) which is a Windows utility that scans the drive for errors. It may not catch all errors, though.

Video card - Pull your video card out and use your CPU's integrated video, and see if the problem resolves.

RAM - Your issues don't sound consistent with RAM problems, but you can:
1) Try booting and using your PC with 1 stick of RAM at a time, in different slots, and see if the problem goes away
2) Download and run Memtest86 (it's free)

CPU - Doesn't sound like your CPU is the problem, but programs like Prime95, OCCT and IntelBurnTest can stress your CPU and let you know if it makes any errors in calculation.

Motherboard or Power supply - These are hard to diagnose without having parts to swap in their place. I'd return to them after exhausting other options.

It's probably a good idea to check on your CPU and GPU's temperature, too, though most CPUs will throttle and get slow, rather than crash, if there's a cooling problem.
 
most of your bugchecks were related to bad memory addresses being used by drivers.
1 was caused by the intel storage driver
1 was in the video subsystem.

I would start with updating the storage driver since it could have caused all of the other crashes.
go to your motherboard vendor, update the BIOS and sata drivers (i would pick up other drivers as well)
and see if you still have the problem.
http://www.dell.com/support/home/us/en/04/product-support/product/alienware-x51-r2/drivers/advanced?os=w764

if you continue to have problems, you will want to run memtest86 to confirm your memory is working ok.
you will also want to make sure your fans in your GPU are working and are not clogged with dust.

you could also get the current Intel RST (Rapid Storage Technology) driver
directly from intel if dell's version is not updated on their website.
https://downloadcenter.intel.com/

generally when you see a screen that is corrupted like that you look for a bad connection in the cable, maybe a heat problem with the graphics card.

(although a bad storage driver can really mess up a lot of different systems and one of the bugcheck did indicate the storage driver as the problem) (it could just be a victim of memory corruption or a heat/ power problem also)




 
Solution