[SOLVED] Bluescreen after running too long or playing a game

[jimsbrandnew22]

After running the computer for a while or running a game for too long the pc will bluescreen and the memory and cpu usage spikes
anyone know why?
minidump:https://drive.google.com/file/d/1OEylOkZeLbjH0It6HbHQlS1nWBLfC90c/view?usp=sharing

 

[white.a.drew]

After running the computer for a while or running a game for too long the pc will bluescreen and the memory and cpu usage spikes
anyone know why?
minidump:https://drive.google.com/file/d/1OEylOkZeLbjH0It6HbHQlS1nWBLfC90c/view?usp=sharing

Full system specs?

 

[jimsbrandnew22]

Full system specs?

CPU:I9 11900k
RAM:16 gb Thermaltake Toughram 3600 mhz
SSD:msi m371 1 tb
Wifi card:AC 9560 160mhz
Gpu:RTX 3070 Gigabyte Aorus

 

[white.a.drew]

CPU:I9 11900k
RAM:16 gb Thermaltake Toughram 3600 mhz
SSD:msi m371 1 tb
Wifi card:AC 9560 160mhz
Gpu:RTX 3070 Gigabyte Aorus

Mobo

 

[jimsbrandnew22]

Mobo

z590 ud ac

 

[white.a.drew]

z590 ud ac

Have you made sure this was installed?
https://download.gigabyte.com/FileL...8283_n.zip?v=5449db0c9a1cc7ca06306bf7c96fb3ed

 

[jimsbrandnew22]

Have you made sure this was installed?
https://download.gigabyte.com/FileL...8283_n.zip?v=5449db0c9a1cc7ca06306bf7c96fb3ed

I did and every time I install drivers the screen turns black and has pink squares due to the gpu

 

[Colif]

what PSU are you using?

Sounds to me like gpu problems if it won't let you install drivers.

Was it a new card or 2nd hand?

 

[jimsbrandnew22]

what PSU are you using?

Sounds to me like gpu problems if it won't let you install drivers.

Was it a new card or 2nd hand?

this is a new card i got upon using the warranty to replace one that also wouldn't work and i think it's a 700 watt ibuypower psu

 

[Colif]

I would suspect Power supply after you told me its name. From what I can tell you can contact them and ask them to put in a better PSU and you just pay the difference instead of replacing entire PSU. refer here link

People on the Ibuypower forums generally suggest not to use standard PSU. looking at configuration on the Ibuypower website, I would have chosen a Corsair rmx 850 and paid the difference.

bad PSU could be cause of both GPU problems.


I will ask a friend to check the dump files, see what they show. He won't answer right away I don't think.

GPU not accepting drivers is a bad sign

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://jsfiddle.net/0fnt62ro/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:	072122-14140-01 - Copy.dmp (Jul 21 2022 - 11:19:42)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process running at time of crash: System)
Uptime:	1 Day(s), 15 Hour(s), 12 Min(s), and 42 Sec(s)

BIOS was not included in the dump file which sometimes means an outdated BIOS is being used.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

WHEA - Windows Hardware Error Architecture
its an error called by CPU but not necessarily caused by it
Can be any hardware
can be caused by heat - what temperatures are you getting? what case have you got?
can be caused by overclocking so remove any hardware overclock if you have one

can you look in system information application
next to BIOS version/Date, what does it show?

https://www.gigabyte.com/Motherboard/Z590-UD-AC-rev-1x/support#support-dl-bios

BIOS updates can help but if it happened during a game, I think its the GPU again. Possibly caused by PSU.

Two GPU play up in same system, probably caused by something else in system. That would be my guess.

company who make the PSU that are Standard from Ibuypower can make really good and really bad PSU. I am unsure where on scale yours is.

 

[jimsbrandnew22]

WHEA - Windows Hardware Error Architecture
its an error called by CPU but not necessarily caused by it
Can be any hardware
can be caused by heat - what temperatures are you getting? what case have you got?
can be caused by overclocking so remove any hardware overclock if you have one

can you look in system information application
next to BIOS version/Date, what does it show?

https://www.gigabyte.com/Motherboard/Z590-UD-AC-rev-1x/support#support-dl-bios

BIOS updates can help but if it happened during a game, I think its the GPU again. Possibly caused by PSU.

company who make the PSU that are Standard from Ibuypower can make really good and really bad PSU. I am unsure where on scale yours is.

the bios says version f4 date is 06/18/2021 and the temperatures i get are 60 on minimal load and 90 when playing anything and the gpu isn't readable my case is the trace mr 5

 

[Colif]

what air intake has case got on the front? I see it can have 4 different fronts on it.
https://www.ibuypower.com/gaming-pcs/signatures/mirror-series << animation shows air coming in front but I don't see any gaps.

iBUYPOWER Trace 5 MR 178i Review | Digital Weekly

The iBUYPOWER Trace 5 MR 178i is a solid pick for a midrange gaming tower, that packs fluid Full HD and QHD gaming performance into a quality package, although it’s not quite the top value in its class.

www.digitweek.com

CPU should be able to idle way lower than that.
Do you have air cooling on CPU or AIO?
what fans in case?

 

[Bob.B]

the bios says version f4 date is 06/18/2021 and the temperatures i get are 60 on minimal load and 90 when playing anything and the gpu isn't readable my case is the trace mr 5

Seems your a little behind with the bios.
https://www.gigabyte.com/Motherboard/Z590-UD-AC-rev-1x/support#support-dl-bios

 

[Colif]

heat could be a big factor in the problem.

how to update bios - https://www.gigabyte.com/FileUpload/Global/MicroSite/121/flashbios_qflash.pdf
they might help, can reduce temps. I did an update a few days ago, PC seems quieter and cooler now.
you only need the latest.