Bluescreen usbport sys

[Tompaloka]

Hello,
Sitting and playing when the computer gets a bluescreen and says "Driver IRQL_NOT_LESS_OR_EQUAL - What Failed: USBPORT.SYS".

a dump from WhoCrashed:
dump directory: C: \ WINDOWS \ Minidump
Crash dumps are enabled on your computer.
On Fri 2017-05-26 16:27:58 your computer crashed
Crash dump file: C: \ WINDOWS \ Minidump \ 052617-7515-01.dmp
This was probably caused by the following module: usbport.sys (USBPORT + 0x1D607)
Bugcheck code: 0xD1 (0xFFFFFFFF8949488BA, 0x2, 0x1, 0xFFFFF80D8D90D607)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
File path: C: \ WINDOWS \ system32 \ drivers \ usbport.sys
Product: Microsoft® Windows® Operating System
Company: Microsoft Corporation
Description: USB 1.1 2.0 Port Driver
Bug check description: This indicates that a kernel mode driver attempted to access pageable memory at a process IRQL that was too high.
Dette ser ut til at være en typisk software driver bug og er ikke sannsynlig å være forårsaket av en hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Eventuelt er dette problemet forårsaket av en annen driver på ditt system som ikke kan identifiseres på dette tidspunktet.
On Fri 2017-05-26 16:27:58 your computer crashed
Crash dump file: C: \ WINDOWS \ memory.dmp
This was probably caused by the following module: usbport.sys (USBPORT + 0x1D607)
Bugcheck code: 0xD1 (0xFFFFFFFF8949488BA, 0x2, 0x1, 0xFFFFF80D8D90D607)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
File path: C: \ WINDOWS \ system32 \ drivers \ usbport.sys
Product: Microsoft® Windows® Operating System
Company: Microsoft Corporation
Description: USB 1.1 2.0 Port Driver
Bug check description: This indicates that a kernel mode driver attempted to access pageable memory at a process IRQL that was too high.
Dette ser ut til at være en typisk software driver bug og er ikke sannsynlig å være forårsaket av en hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Eventuelt er dette problemet forårsaket av en annen driver på ditt system som ikke kan identifiseres på dette tidspunktet.

I have had some bluescreen problems a few days ago, it resolved by restoring the graphics driver to the one I had before I updated and the problem began. Then the computer restarted suddenly, sometimes it was shut off and started sounding, but the fans did not start and no picture came like it was running, but still not, I solved this by disabling one of my old audio devices in the control panel - > Sound.
So now I have a new problem. Anyone who can help me?

 

[elbert]

The Driver IRQL_NOT_LESS_OR_EQUAL can be memory of any kind or power lose to device with memory. I suggest you test each part that has memory. Use memtest64 or your RAM, furmark on you video card, prime95 version 26.6 on your CPU, and your drive makers tools to test smart, generic, and self test. If one makes your system blue screen it could be the cause but also you need to test with another PSU to rule out power lose. Use prime95 small cpu as blend also test the RAM. If it turns out to be RAM try removing a stick if you have 2 and testing each.
https://www.techpowerup.com/memtest64/
http://www.ozone3d.net/benchmarks/fur/
http://www.mersenneforum.org/showthread.php?t=15504
http://www.seagate.com/support/downloads/seatools/
http://www.samsung.com/semiconductor/minisite/ssd/download/tools.html

The last 2 links for testing your drives where seatools is for seagate and magician is for samsung. If you have other drivers let me know and ill look up their tools.

 

[SgtScream]

Go to your motherboard's manufacturer's website and install the latest usb drivers.

 

[Tompaloka]

Thanks for the reply. Dont you think there is an easier way to fix this like updating USB drivers? I'm not trying to be rude, I'm just a noob coming to computers

 

[SgtScream]

If updating your usb drivers fixes your computer issue, that's going to be as easy as it gets.

 

[elbert]

Its possible but you just restored drivers for video card blue screen. Try it but I would highly suggest testing your parts.

 

[Tompaloka]

If updating your usb drivers fixes your computer issue, that's going to be as easy as it gets.

Thanks. To do that, I guess i go to https://www.asus.com/Motherboards/SABERTOOTH_990FX/HelpDesk_Download/ and press USB and download that driver? Can you check if its that one i need? I have the sabertooth 990fx as listed. Sorry if i sound stupid but im so new to theese issues.

 

[SgtScream]

Elbert has a great point. Do you have many usb devices plugged into your computer? If so start unplugging them one by one and see if the instability stops. It could be a device causing this. Then try the driver update.

 

[Tompaloka]

Its possible but you just restored drivers for video card blue screen. Try it but I would highly suggest testing your parts.

Thanks for the reply. I mean that i had a bluescreen before this one, which was solved by restoring to the old driver, so you mean that the old one can cause another bluescreen? My mind is exploding.

 

[elbert]

Na it sounds like your chasing the symptoms instead of the cause. Power lose can either be coming from the PSU or motherboard. Depending on what driver is checking a device at the time you get a blue screen. Try the USB fix but if occurs again to another part you have a pattern.

 

[Tompaloka]

Thanks elbert! I'll try that. Can u see my recent post in this thread IF It's the correct driver?

 

[elbert]

You need to check if you have the orignal, r2.0, or r3.0 version of the sabertooth 990fx. Also be sure to pick the correct windows version and if you not sure check your start buttons computer>properties.