Hello Everyone,
I have a Inspiron 13 5378 and when the system did the last major update for the laptop I lost my Bluetooth. In the device manager the WAN miniport (IP), (IPv6), and (Network Monitor) all say "Windows is still setting up the class configuration for this device."
I've googled "Dell Inspiron Bluetooth drivers" and it led me to the Dell Support site. I've tried the Dell Support site and let it scan my system for errors and nothing comes up with bluetooth. I've tried reinstalling the Realtek network driver, BIOS and Intel wireless driver but again, no success. I've tried Windows update but it finds nothing
I've searched the Dell website for Bluetooth drivers and nothing. No scan seems to be able to find this. I've set the laptop to boot up normally and nothing. For some reason its almost as if the Bluetooth is no longer there.
I'm unable to find just Bluetooth drivers (if they exist) and quite frankly, I don't know what do anymore.
I do have this "Unknown Device" and can't figure out what it is. I've tried right clicking the Unknown Device and "Update Driver" but no success. I've gone to the Events tab on the Properties and it says, "Device USB\VID_8087&PID_0A2A\5&337393b&0&6 requires further installation."
Can anyone help? (please)
I have a Inspiron 13 5378 and when the system did the last major update for the laptop I lost my Bluetooth. In the device manager the WAN miniport (IP), (IPv6), and (Network Monitor) all say "Windows is still setting up the class configuration for this device."
I've googled "Dell Inspiron Bluetooth drivers" and it led me to the Dell Support site. I've tried the Dell Support site and let it scan my system for errors and nothing comes up with bluetooth. I've tried reinstalling the Realtek network driver, BIOS and Intel wireless driver but again, no success. I've tried Windows update but it finds nothing
I've searched the Dell website for Bluetooth drivers and nothing. No scan seems to be able to find this. I've set the laptop to boot up normally and nothing. For some reason its almost as if the Bluetooth is no longer there.
I'm unable to find just Bluetooth drivers (if they exist) and quite frankly, I don't know what do anymore.
I do have this "Unknown Device" and can't figure out what it is. I've tried right clicking the Unknown Device and "Update Driver" but no success. I've gone to the Events tab on the Properties and it says, "Device USB\VID_8087&PID_0A2A\5&337393b&0&6 requires further installation."
Can anyone help? (please)