Question Bluetooth Mouse has trouble re-connecting (immediately) to a specific laptop ?

minun

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May 27, 2010
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When I turn my Bluetooth MX Anywhere 3 mouse off then back on, it has trouble re-connecting immediately to my Razer Blade Stealth 12.5" QHD 2016 Notebook. It also happens when I press the button on the mouse to switch to another sync (second and third Bluetooth connections to other devices).

My Notebook specifications

When the Mouse is connected it works normally and is stable, after I switch it off (then back on) or press the button (to switch devices) it presents the issue of not re-connecting (even though the Mouse is on).

In this situation Bluetooth Settings says "Paired" and in the Action Center Bluetooth says "Not Connected", the battery level is shown in Bluetooth Settings
View: https://imgur.com/a/KQYyl21


The weird thing is when I move the Mouse physically (Does not move in Windows) Bluetooth Settings says "Connected" and in the Action Center Bluetooth says "MX Anywhere 3", the battery level is shown in Bluetooth Settings
View: https://imgur.com/a/B1rU55Z


If I keep moving the Mouse physically it would alternate between the two states of "Paired/Not Connected" and "Connected/MX Anywhere 3", while it alternates there is a chance it might move for a second when "Connected/MX Anywhere 3" then stops

For me to remedy the issue I would have to do any of the following;
  1. Turn Bluetooth on & off in Bluetooth Settings
  2. Restart my Notebook
  3. Keep moving the Mouse physically in the mentioned 2 states, eventually it will stop alternating and stay connected (after a couple minutes of moving the Mouse non-stop)
I have ran the following lines in Command Prompt (Run as Administrator) and no issues were detected;
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
SFC /scannow

Every-time I run the Bluetooth Troubleshooter, it keeps fixing "Check Bluetooth radio status"
View: https://imgur.com/a/E5u24km


I feel like this is a problem with my Notebook because the MX Anywhere 3 does not present this issue on another laptop, it performs as expected.

It is a inconvenience not being able to turn my mouse off and on when I would like to, I am hoping someone can help me troubleshoot this ?
 

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