Question Bluetooth mouse is intermittently freezing ?

kmt123

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Sep 13, 2020
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Suggestions to cure intermittent freezing of Logitech MX Master 5 bluetooth mouse.
Dell Tower Plus Desktop PC
Windows 11 Pro
Dual monitors

Occasionally mouse will freeze, after about 2 seconds it unfreezes in a slightly different part of the screen. I have disabled startup programs that I can, updated drivers. Removed Logi+ and using native drivers. Changed which ports monitors use on video card.

I can go for a couple of hours without this happening, and then it starts up again. Seems to happen most often after a reboot or wakeup.

Any suggestions to try would be appreicated.... its a "tad" frustrating : )
 
Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?

Disk drive(s): make, model, capacity, how full?

List of all connected peripherals.

Wired or wireless network?

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Look in Reliability History/Monitor and Event Viewer for any error codes, warnings, or informational events being logged just before or at the time of the freezes.