Bluetooth USB Module - Code 10 "This device cannot start" - Unable to use bluetooth keyboard or bluetooth game controller

[lvadla]

In Settings\Devices\Bluetooth, my computer can no longer discover my bluetooth keyboard or my bluetooth game controller. I receive a Code 10 error when i go to the additional bluetooth settings, as displayed by the following screenshots:

I am using a

"Panda Bluetooth 4.0 USB Nano Adapter - Windows XP/Vista/7/8/8.1/10, Mint, Ubuntu, Fedora, openSUSE, Lubuntu, Zorin, BackTrack5 R3, Kali Linux, Raspbri
Sold by: Panther One"

to connect my devices to the system. Anyone have suggestions on how to fix this?

PS I have connected my same bluetooth adapter and bluetooth keyboard to a friend's computer with Windows 10 and had no problems - everything worked perfectly.

Thanks

 

[smorizio]

make sure you have the intel or amd chipset drivers installed for the mb and usb ports.

 

[lvadla]

make sure you have the intel or amd chipset drivers installed for the mb and usb ports.

After running the Intel Driver Update Utility, I was given these results:

Can you help me find driver updates for Windows 10 64 bit?